Charlotte St Computers

I am amazed at the quality of customer service and callbacks. They're quick to respond and fast to repair. They give me the personal attention that one requires in such desperate times as ones computer breaking. I am glad to have friends at Charlotte Street Computers. Pros: Quick turnaround time and great customer service Cons: minor more

Situation: I have 2 MacBooks that I tried to share on my home network and mistakenly set group access for Everyone to ""No Access"" - which caused both laptops to fail at startup. I left one MacBook for repair at Charlotte Street and $100 later got it back in working order. They imaged the hard drive, migrated the data back onto it, and corrected the permissions. In the meantime, I was able to find help online and fixed the other non-working MacBook (with the same problem) in 20 minutes without having to image the drive and migrate the data back to the drive. I booted the laptop from the Leopard system disk, went into Terminal and corrected the permission. I don't understand why Charlotte Street opted to migrate the data and reinstall everything to accomplish the same thing. It took longer and cost more. more