I went here today because my puppy woke up with pus in her eyes. It was so bad that she could barely open her eyes, it looked like pink eye but on a puppy. \r
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I decided to take her here because all the other clinics that researched closed at noon. It is $85 for just bringing your pet in. That's not including meds and other exams that they will do to your pet. \r
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When I brought my pup in, 3 other dogs were brought in also. It took 2 hours for them to discharge my pup when the examination took about 20 mins. Even when the doctor told the front desk staff and I that the pup was finished it took 20 mins for them to give me my pup back. \r
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What made me upset about my experience was the time I had to wait WITHOUT my pup. They take your pet away from you and bring them back into the exam area. You are not allowed to be with your pet. I was completely appalled by this because my puppy was so scared to be there, let alone to be left in a kennel in a strange place for a few hours. I was also upset because the vet and tech admitted to me that the exam didn't take long, ""he just had a lot of emergency animals come in and he was sorry"". \r
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That is not an excuse to me. If my puppy didn't take that long, then why wouldn't you just give me the meds and get me out the door so you could spend more time with the other pets that needed more time to care for?\r
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I would not go here again because of this experience.
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