Well, once again I was blind sided by the skills and tricky of the talented salesman. Although I thought I did all my homework when researching the company, I realize now I didn't. Little did I know that a company this size would only have one capable individual employed who could actually measure the windows. And as luck would have it, this individual is critical to the start, and timely completion, of the project. Not suprisingly...this individual is spread way too thin. His availability is scheduled weeks out (a point the salesman neglected to share). And then, as luck would have it...he is "sick" the day he is scheduled to come out to measure requiring the need to reschedule the appointment...and yes....a week later. If a company can't deliver on the first step in the process how can I as a consumer have any confidence that they can deliver on the most critical piece...my windows in the timeframe they promised. Just once, I wish I can find a company that doesn't win your business with empty promises.
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