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Century BMW

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2934 Laurens Rd
Greenville, SC 29607

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(864) 234-6437
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Reviews
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Best

I had no particular car in mind when I stopped in, but my 335i x-drive just happened to appear on the lot that day. I guess it was meant to be. After driving a Durango for 10 year...

Worst

I'm not sure what is going but it always seems the service department is understaffed. I don't feel real confident the work I ask for is really what I get. Pros: Helpful Co...

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Horrible experience that left my pockets empty 11/3/2014

I flew down from New York to South Carolina on January 17,2014 to purchase a used vehicle from this dealership. I sat down to do the finance paperwork with Jim M and was sold a BMW road hazard tire & wheel protection warranty for $1289/5 Year/Unlimited mileage which is listed on my bill of sale which I am currently paying for. I was driving to work on the morning of October 6th 2014 and my tire light comes on and I pull over and notice I got a flat tire due to a nail. I called a tow truck and got the vehicle towed to my local BMW ($185 out of pocket charge). I get inside the dealership and the service rep asked how I would like to pay. I tell him I have a BMW road hazard tire & wheel protection warranty. The tech checks his system and says he doesnt see anything on file and I should contact the dealership I bought the car from. I called and talked to Rodney and explained my situation and he told me to to pay for the tire and the service and the dealership would reinburse me ($573.91 out of pocket charge). I dont know why my warranty that I paid for is not active. Rodney then fedex me a different warranty that he wanted me to sign that was not unlimited mileage no towing coverage, non bmw warranty basically not what I paid for. I contacted Sonic motor group to see if they can do anything about the situation and Vicky contact the manager who called me the same day I contacted Sonic. He appologized for the mixup and promised to call me the next day. Its been two weeks and I havnt heard anything from the manager who promised to call me back. I lost a day of work and weeks of frustration trying to get my money for the towing and the tire/replacement costs. Emails/phone calls and nobody can help me. Whats going to happen if got forbid I get another flat tire? please think of other options before going to this dealership. The lack of communication and unprofessionalism that I recieved I wouldnt want anyone else to experience that. please think twice before going to this dealer more

Easy purchase! 2/8/2013

I had no particular car in mind when I stopped in, but my 335i x-drive just happened to appear on the lot that day. I guess it was meant to be. After driving a Durango for 10 years, this car is an awesome treat. more

Top notch! 1/16/2013

Wonderful! Provided a loaner at the last minute because repair work would not be completed by later that day. more

Exceeded my expectations! 1/8/2013

I am so glad that Lee Hamilton is my service advisor. He has an inherent desire to please. I expected great service from a BMW dealership, but Lee has exceeded my expectations by far! more

Prompt and courteous! 12/31/2012

Service was prompt and courteous. All of my concerns were addressed and I was routinely notified of progress while my car was being serviced. I was very pleased and impressed with my visit. more

Oustanding dealer! 12/21/2012

Fantastic overall experience! Greeted me upon arrival and made me feel welcome. Sales staff showed honesty and integrity. Highly recommend. more

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Excellent Service 4/8/2006

If you are in the market for a new or certified pre-owned BMW then stop Century BMW in Greenville. From the time you step out of your car on the lot you will realize that you are at a top notch car dealer. The service here is impeccable, and you will never be pressured by anyone. The relaxed attitude and professionalism of everyone you meet is refreshing. Not to mention if you are here you are buying the best car on the road. more
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  • Hours: Mon-Fri 9am-7pm, Sat 9am-6pm
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