Plain and simple... they charged money to my card that I didn't authorize. By the end of it all I was out $533 that my bank rep had to call and get back for me. The two managers of the lodge were rude and unapologetic. They made mistakes typing info into the machine that caused this mess and they refused to take responsibility until my bank rep called and warned them that they were bordering fraud. Beware... these people have no scruples when it comes to your money. If you read other reviews such as ones on Yahoo Travel you will see that this is their forte. They do this often and to a lot of people. Their managers Jim and Colleen need to take lessons on how to use the machine so they don't make mistakes. Do you have $533 to give them while they play with your bank account?? No? Then stay away from these people. There is another lodge just up the road from them that is clean, honest and has wonderful staff. And they won't charge you for your morning coffee.
Cons: Once they get ahold of your card number they have a field day!!!
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