I have used these guys twice now. Both times they were prompt, thorough, and friendly. Any time I need anything more than routine home repairs, I will call these guys.\r
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In this most recent case, a water pipe broke in a wall of our kitchen. The water damage wasn't too bad but the hardwood floor was ruined and parts of the dry wall needed replacing. \r
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CRC's water-mitigation team quickly came out, removed the destroyed property and dried the place out. I had originally contracted CRC to do the job end-to-end, this would include the dry out and the subsequent repairs. Unfortunately, the insurance company and CRC couldn't agree on the estimate amount for the job. After discussing this matter with several other, unaffiliated contractors, I quickly came to learn that my insurance company was not paying for a very standard component of the cost. I mean, one of these contractors raised his eye brows when I told him about this and another contractor looked at me funny and said, ""I actually know that (insurance) adjuster. He's new, but that's still hard to believe."" As a result of this discrepancy, CRC was effectively cut out from the equation. This is where CRC really impressed me.\r
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Instead of dropping the job, one of the CRC employees, Sean, called me and told me that he was going to connect me with his subcontractor and that he would help facilitate the job. Just so it's clear, CRC actually helped pro bono! Sean and the subcontractor came to my house, discussed the matter, and got the repair job started. The subcontractor did an amazing job. Everything is settled now. I have brand new floors, new dry wall in the kitchen, and freshly painted walls. \r
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Oh, and while the CRC guy was here, he actually found the source to a totally unrelated problem we had been experiencing for almost a year. For this other problem, I have had at least six people come out, plumbers, reconstruction people, and general ""handymen"", none of whom found the problem. Thanks to this CRC employee, my HOA is now fixing the problem!
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