Carters Air Conditioning & Automotive Services

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3411 S Lamar Blvd
Austin, TX 78704

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(512) 462-3123
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Reviews
( 65 )
( 4 )
( 0 )
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( 8 )

Best

-I have been taking my 2004 Hyunday Accent to Carters, since 2009 with no regrets! They have rebuilt the transmission, and it still going strong for the last 80K miles. If anythin...

Worst

My car's clutch gave out. I looked for a shop and Carter's said ""Carter's CLUTCH and Transmission""(south location). Turns out, both of my hydraulic cylinders had failed, and n...

Good service, Good people 4/28/2008

Just thought I would let y'all know about the guys at Carter's. Took my chevy truck over there because the transmission was slipping. Instead of taking me to the cleaners, they rebuilt it, good price, good warranty, and had my truck back the next day. Thats hard to beat. From the manager Darrell to the technicians, these guys treated me with respect, and kindness. I will be back for all my automotive services. Thanks guys! Pros: quality workmanship, quick turnaround Cons: none that I can see more

Good mechanics, have used for years 4/9/2008

My husband and I have used Carters for all of our repairs since we moved here about 10 years ago. They have always been able to fix it and never felt like they were selling us anything we didnt need. We have newer cars now but still see them for our oil changes and regular mainenance. I would recommend them to anyone. Pros: Trustworthy Cons: None more

Good mechanics, have used for years 4/8/2008

My husband and I have used Carters for all of our repairs since we moved here about 10 years ago. They have always been able to fix it and never felt like they were selling us anything we didnt need. We have newer cars now but still see them for our oil changes and regular mainenance. I would recommend them to anyone. Pros: Trustworthy Cons: None more

Nice upfront, shady under the hood 4/8/2008

My car's clutch gave out. I looked for a shop and Carter's said ""Carter's CLUTCH and Transmission""(south location). Turns out, both of my hydraulic cylinders had failed, and needed replacing. I had them replaced, and my father told them to ""Look over the entire rest of the car, for anything that will become a problem in the future. I don't want him driving down the road in three months and have something like this happen again."" They said it needed some new belts and whatnot(I didn't like the idea of someone else tuning up my car, but such is city life). The next day, my car started to smell of asphalt and my clutch was half-engaging and wouldn't pass 25mph in any gear, at any rpm. I told them, and they told me to get it to them when it was happening. Needless to say, this serious problem was incidental for about a month, and by the time I got it across town to them, it stopped(""doesn't seem to be anything wrong with it""). Eventually, my clutch pedal sunk to the floor on MoPac and stopped working. I got it to them and the problem had increased to loud noise, but finally, it was now a problem all the time. I took it to them, and they said, ""Oh yeah, your clutch is burned out. For sure."" Pros: They towed my car to their shop Cons: took too long, didn't do what we asked, and then played stupid more

Nice upfront, shady under the hood 4/7/2008

My car's clutch gave out. I looked for a shop and Carter's said "Carter's CLUTCH and Transmission"(south location). Turns out, both of my hydraulic cylinders had failed, and needed replacing. I had them replaced, and my father told them to "Look over the entire rest of the car, for anything that will become a problem in the future. I don't want him driving down the road in three months and have something like this happen again." They said it needed some new belts and whatnot(I didn't like the idea of someone else tuning up my car, but such is city life). The next day, my car started to smell of asphalt and my clutch was half-engaging and wouldn't pass 25mph in any gear, at any rpm. I told them, and they told me to get it to them when it was happening. Needless to say, this serious problem was incidental for about a month, and by the time I got it across town to them, it stopped("doesn't seem to be anything wrong with it"). Eventually, my clutch pedal sunk to the floor on MoPac and stopped working. I got it to them and the problem had increased to loud noise, but finally, it was now a problem all the time. I took it to them, and they said, "Oh yeah, your clutch is burned out. For sure." CARTER'S BLOODY CLUTCHES AND TRANSMISSIONS. They didn't NOTICE that my clutch was falling apart, "which happens a lot when you replace the cylinders on an older car"?! After almost a grand, I get had by people who play dumb with me. And yes, it looks to me too like all these reviews except the ones responded to were written by the staff. Pros: They towed my car to their shop Cons: took too long, didn't do what we asked, and then played stupid more

Quick, Dependable 4/7/2008

Took the time to explain all repairs before they were done -- also helped me prioritize b/c there were a lot of repairs to be done. Customer service was great - gave me a ride to work when i dropped the car off. Was a little taken back by the price initially but came to find its the parts that were expensive. Took a little but longer than originally planned, but work was done well. more

Quick, Dependable 4/6/2008

Took the time to explain all repairs before they were done -- also helped me prioritize b/c there were a lot of repairs to be done. Customer service was great - gave me a ride to work when i dropped the car off. Was a little taken back by the price initially but came to find its the parts that were expensive. Took a little but longer than originally planned, but work was done well. more

reviews 4/2/2008

I think all but two of three of the reviews here for Carters transmission are written by the business itself. more

reviews 4/1/2008

I think all but two of three of the reviews here for Carters transmission are written by the business itself. more

Honest and fair 3/31/2008

Took my Cavalier into Carters for their free transmission check-out because it was shifting late -- Turns out it was not a transmission problem at all -- I needed a tune-up.........badly. $200 and I was out the door -- much better than the alternative!!! Vehicle is running great!! Pros: Honesty, Fair price more

Honest and fair 3/31/2008

Took my Cavalier into Carters for their free transmission check-out because it was shifting late -- Turns out it was not a transmission problem at all -- I needed a tune-up.........badly. $200 and I was out the door -- much better than the alternative!!! Vehicle is running great!! - New customer for life Pros: Honesty, Fair price Cons: none more

fair service! 2/20/2008

I called several places to see about getting my fuel pump replaced and they were the cheapist out of 5 other places. They did a review of what was going on and found the real problem. It was not the fuel pump at all, the chip in my key was missing. They are freindly and fair people. The online coupons help also. more

fair service! 2/19/2008

I called several places to see about getting my fuel pump replaced and they were the cheapist out of 5 other places. They did a review of what was going on and found the real problem. It was not the fuel pump at all, the chip in my key was missing. They are freindly and fair people. The online coupons help also. more

shoddy work 2/13/2008

I had a timing belt and water pump replaced. About 4 months later, the car started idling poorly and stalling. I had another mechanic look at it and he noticed that a bunch of bolts were missing and the timing belt was put on loose. Pretty shoddy work. more

shoddy work 2/12/2008

I had a timing belt and water pump replaced. About 4 months later, the car started idling poorly and stalling. I had another mechanic look at it and he noticed that a bunch of bolts were missing and the timing belt was put on loose. Pretty shoddy work. more

Warranty Repair Done as advertised! 1/12/2008

I got my transmission rebuilt, by the South location, and I paid a little extra to get the 2 year warranty, I think it was about $100.00. The transmission failed after about 8 months, which is bad but they paid to have it towed to the North location and fixed. Not only was my bill zero, but I wasn't told that I needed other work. more

Warranty Repair Done as advertised! 1/11/2008

I got my transmission rebuilt, by the South location, and I paid a little extra to get the 2 year warranty, I think it was about $100.00. The transmission failed after about 8 months, which is bad but they paid to have it towed to the North location and fixed. Not only was my bill zero, but I wasn't told that I needed other work. more

Fast and Professional 1/11/2008

Thanks for the Caravan transmission. Good work and good price and I trust you will be here for the radiator and A/C service when I need it. more

Fast and Professional 1/10/2008

Thanks for the Caravan transmission. Good work and good price and I trust you will be here for the radiator and A/C service when I need it. Thanks again for a good quick trannie and drive axle. Bobby B. more

Best I've found 12/10/2007

I usually take my BMW to the dealer in town because I have had bad experiences elsewhere with my repairs. After finding out that the BMW dealer is no more trustworthy than anywhere else, and in most cases actually worse, I looked online and was lucky enough to find an honest mechanic QUALIFIED to work on my car. The vehicle would intermittently stall in the morning -- probably three times a week -- and it was just becoming an undependable vehicle and a great annoyance. Carters was able to pinpoint the problem in the matter of a half hour and got me back on the road the next day for much less than the dealer charged. They proved the value of a knowledgable mechanic in the first experience, definitely worth a try. more
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Owner Message
  • With 2 locations to serve you, Carters Air Conditioning & Automotive Services is your complete one-stop auto repair shop in Austin, Texas. We have been providing quality automotive services for over 50 years. Our goal is to offer the most reliable, prompt and courteous automotive services, backed by expert technicians, and our iron clad warranty. While we specialize in automotive AC & transmission repair, Carters can assist you with engine repair, brake repair, clutch repair, shocks and suspension, and more. We offer same day service, FREE local shuttle service, and FREE estimates and quotes. Call us today!

Editorial
  • Full-service auto repair since 1946, plus emissions testing and free check engine light testing; nationwide warranty, financing available.

  • 3/26/2007 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 7am-5:30pm
  • Payments: Discover, American Express, Visa, Master Card
  • Neighborhoods: South Lamar
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