I have had many dentists in my 52 years here on Earth and I have now found my FOREVER dentist!!! I called Dr. Kutsch's office because a crown had fallen off and I had no trustworthy dental office to seek assistance from! The person on the end of the phone was excellent at understanding my issue and at scheduling me, and I had never been seen there before!!! I went into the practice yesterday for my first visit. Due to my prior dental experiences I wanted to leave before I ever stepped out of my car! A few deep breaths and I was in the parking lot headed for the door......Oh, I was so nervous! As I stepped in I was met with a huge smile and a welcome from Tracy! She then asked if she could get me something to drink. I was like...hello, I am at the right office aren't I! She gave me a cup of my favorite beverage, coffee, and chatted about the massage seats as I sat down! I turned on this excellent massage wonder and began melting into the abyss! I was so relaxed when they came to get me it was amazing! It also was a short wait which was nice! \r
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I met with Stephanie who allowed me to continue my coffee while she did her initial work up! The coolest part of this was her mellow personal professional nature as she did my xrays (and I watched on my own patient screen) ....It was relaxing and enjoyable! Not like a dental stressful situation as in my past! I was actually getting to know her and the practice in just a short amount of time! WOW!\r
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Next I got to meet Dr. Kutsch while he examined me!!! I had a bad cavity under my huge old filling which he found....but somehow they made me feel so at ease I was excited he found it and that I was going to get it fixed!!! What?? Excited to be drilled on!!! YES! This office is just so amazing I was excited!!! \r
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Next, because I had only come in for a crown to be cemented, I had a brief wait for my repair they had just found! I was given a wonderful heated neck pack, more coffee and the massage seat again!!! There was even a munchie banana or apple had I needed a boost! As I waited a very short time, I noticed smiling patients leaving! I noticed the friendly positive way Tracy treated all the other patients! I was amazed at the ""feel"" inside this office!\r
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Julianne came for me next! Wow! Another positive friendly person! She took me back and made sure I was comfortable and began prepping me for the procedure! Her professionalism and kind nature took away my fears!! Dr. came in and soon I was done! A new overlay/crown was made and placed as was my original that had previously fallen off!!! I felt great, sore but great! As I sat there right after the procedure Dr. handed me a serving dish with a warm moist towlette and a chocolate treat! Holy Moly! Did I die and go to heaven? No, just to the dentist! \r
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I checked out and was handed a beautiful rose nicely wrapped in tissue and a bow!!! I want to go back!!! Wait, it is a dentist office I am thinking.....but then I reassured myself that this is no ordinary office, this is a state of the art modern friendly professional place I get to call my dental home!!! OH WAIT, there is MORE!\r
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I was relaxing at home later that evening when the phone rang! Oh yes, it was Dr. Kutsch checking in on me! WOW! Pinch me! Have I really found my FOREVER Dental Office! Yes! Proud to say my experience was excellent and I look forward to many more!!
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