Carriage Court Of Memphis

Just beware of this place... Management is ridiculous and they DO NOT CARE !! more

I can highly recommend the Gardens at Carriage Court. My dad needed placement in assisted living for Alzheimer's. On the surface, the facility looked a little worn down and confining. The staff however are masters at caregiving, and I know how difficult it is to work with Alzheimer's patients! Most of the staff have been there since the facility opened, for 13 or so years. There must be something very special and good going on in management to keep staff this long, in this tough field. The caregivers maintain regular schedules, so one staff member will put the resident to bed five nights a week, and another staff member will wake them up five days a week. This level of stability allows trust to build. I spent time observing how things are done in the Gardens, and the staff seemed to be endowed with magical powers. They were able to guide my dad through the activities of daily living smoothly and pleasantly. When my dad first moved in we sat on the back patio having coffee together. My dad had spent his entire life designing beautiful architecture and landscaping. I felt bad for him to be now living where a very tall fence enclosed a small area. We talked about the fence, and my dad objectively critiqued it, that it was too close to the building, as if it were just a design project, and not something that bothered him. I realized then that his perception with Alzheimer's was different, that he was now living in a dream world. We then enjoyed talking about the pansies growing in the raised beds. I didn't find the food to be very high quality, and this disturbed me. But my dad seemed to really enjoy it. Previously I had chosen an Alzheimer's facility for it's architecture and menu, but the care wasn't good. The question is, who is it that needs to be pleased, the resident, or the family? I am very grateful that my dad got the loving care that he received at Carriage Court, it practically brings tears to my eyes to think about the beauty that I witnessed there. more

I can't describe what an unbelievable blessing it was to me and my siblings when a friend recommended Carriage Court to me when my father could no longer live in the home he shared with my mother and where she had died eight years earlier. I wanted him to come live with me but then realized that he would be just as alone as he was in his own home because my husband and I work very long hours that also necessitated frequent out of town travel. He was apprehensive also at first - right up to the first moment we stepped foot in the facility. The staff was incredibly warm and personable and did everything possible to insure that our father was well cared for in every way. During the three years he lived at Carriage Court, he came to love staff there (especially Melanie, Tony, Beth and Jennifer) and considered them additional members of his family. We all did. Now that Dad is gone, we still drop by to visit them. I will never forget the first moment that I knew we had made the right and the best choice, not only to take the best care of my father but to also honor his dignity and emotional well being. That came about two months after he moved into Carriage Court. On this particular occasion, I had him out for a late lunch and some sight seeing when he said ""Darlin, I know you're busy and I don't want to miss happy hour at the Court! Can you take me home?"" It did my heart so much good to realize that the staff had made his new abode his ""home"" in such a short time. And that never stopped, not even when he died. His funeral was attended by so many of his friends and the staff of Carriage Court. God bless this wonderful staff and this wonderful place! more

My Dad had a stroke and then lived in this facility for several years before he died at age 94. He loved this place , because they preserved his independence and treated him with respect and like family. He loved Tony and Melanie and Beth for their interest in him and he loved all the activities. He was very much an extrovert and owned a barber shop for many years so the people contact was perfect for him. His room was like a little apt and very sufficient for him. I miss seeing all of them since he died since I stay busy in my job , but everytime I go by there - I am thankful for the good life they provided when he was somewhat physically limited in his ability to take care of all his needs. I would highly recommend this facility to anyone looking for a good home for their loved one. more

We were so fortunate that we found Carriage Court and that they had an opening for our mother. She was in a state of delirium and needed alot of TLC. We could not have been more pleased with the assistance we were given by the staff of Carriage Court to help get her settled in her room and quickly seen by a doctor. She started to engage with the staff and became very comfortable in her new home. The nursing staff was always concerned for her health and well being. She had the unfortunate luck to fall and break her hip which was a set back in her recovery. Staff from Carriage Court waited with her while the ambulance transported her to the hospital. She was visited by the staff on more than one occasion as there were truly concerned about her well being. After she was able to return to Carriage Court she truly felt like she returned home. She was greeted by all of the staff and felt very loved and welcomed daily. If you ever need a place for your loved at this time in their life we HIGHLY recommend Carriage Court. They will make you feel welcome and as close to home as being there! more

If you have any concern for your loved one, especially one that needs the services of an assited living facility, such as medication administration or incontient care, I strongly advise against this facility. more

Horrific experiences by my friend who went to Carriage House due to having multiple sclerosis. She was previously a nurse for many years at St. Jude Children's Hospital where she was beloved. While she may have MS, she is aware of her surroundings and what is going on around her. She felt like she had lost all of her independence and freedom while there. After being there for a very short period of time, she had an acute stroke like episode. She lost the use of her left side during the episode as well as lesser impact on right side. She also lost control of her bowels and bladder which is typical with an acute episode like this. Two different aides came in and told her ""you made the mess, you can lay in it. you can't call 911. Who do you think you are"". My friend then tried to get help by pressing a button for a nurse to come and help her but no one came for awhile. She then had to dial 911 by herself. When the nurse finally came, she was shocked and also called 911. HORRIFIC, HORRIFIC AND UNACCEPTABLE. IS THERE NO ONE WHO IS OVERSEEING THIS PLACE OF HORROR??? more

Before passing last year, my father-in-law was a resident at Carriage Court Memphis. Although it took a year for him to get there, due to relocation and court matters,this place was right on time. more

Our dad went to Carriage Court this summer for respite care. He has been sick for some time and the caretaking was taking its toll on our mom. Neither of them was getting the care or nutrition that they needed. We knew everyone needed help and we were lucky enough to find Carriage Court. more

Carriage Court was a real Godsend when my mother needed to move from independent to assisted living recently. Because of her fierce independence, no one in the family was prepared. She entered the hospital for a week, went straight to an skilled nursing facility (Memphis Jewish Home), and over the course of a month they quite literally saved her life. Having visited what my husband and I considered an ideal facility, it turned out to have a six-month wait when she needed to be discharged in 2 weeks! I asked ""What kind of guidance would you want if this were your mother we were discussing?"" Thanks to an honest referral, the answer for us was Carriage Court. I spent two hours touring, asked my husband to meet me there for his reality check, and he said, ""She will love this place. This is perfect!"" As usual, my husband was right. Mom took the tour and had lunch the next day, and agreed that she ""couldn't imagine a nicer place."" Twice a day, Mom has her meds brought to her, blood sugar checked. Her room is cleaned, bed made, laundry done -- she's on vacation unless she chooses not to be! Did I mention the manicured courtyard with screened in porch? So far, that's her favorite place to enjoy quiet moments between between numerous activities. She gets to choose what she wants to do. Importantly, a registered nurse is on duty 24/7, with 5dw organized exercise that's so fun she looks forward to it. All in all, I couldn't be more happy. I know she is safe, with great care, by people who care. Though she's making lots of new friends (several retired teachers, just like mom), she misses her ""old"" friends, too. Aware of that, yesterday Carriage Court hosted a ""Reunion"" luncheon for my mom and some of the friends she misses so much from her ""independent days."" She felt so loved and pampered. When her friends commented on how great the food was, mom said, ""It's always good here, every day."" She was so proud to show off her new apartment, which faces east with soft sun streaming into her living room and bedroom. Though I'm lucky enough to live in the city, pick up mom for church every week, and see her regularly, it's a comfort to know that she's in excellent hands, where people care for her and about her. If you face the same challenges my husband and I did, ""Run, don't walk, to check out Carriage Court."" Ask for Beth; she'll guide you through everything. (They even file for VA benefits, if your loved one is qualified!) From a wiser, happier daughter in Memphis more