Carr Chevrolet

We recently bought a vehicle from Carr Chevrolet. The experience was great. Both Gene and Tony were a tremendous help and made the experience easy. They went out of there way to deal directly with me all afternoon and found the exact vehicle I wanted, even arranging to bring it from out of state so I could have it the next day. They worked within all the parameters I set and made my car buying experience a memorable one. more

We wanted a 2010 Equinox with specific specs. Tony and Gene went out of their way to find what we were looking for. This car is so popular they had to go all the way to Yakama, WA to find it. Proof that they are willing to go the extra mile for their customers.\r Super friendly, no pressure sales team- What more could you want? If you are in the market for a new car YOU MUST to visit Carr Chevy! more

I can say I was lucky compared to the guy before me! Never buy a car from the Carr Auto Group!!! The salesman that helped me at first was alright, but that's the only good thing I can say. I walked out of finance because I've never been offended and it had nothing to do with my finances. I was racially profiled by the finance guy before I even started talking about the price of the car. The guy couldn't stop doubting me. I have never felt so belittled in my life! The guy asked me if I was of a certain race before even talking to me....oh and he asked me twice. My response was, ""does it matter?"" He kind of sneered, but it was all downhill from there. The funny thing is that I wasn't even the nationality he thought I was. I suggest going to Wentworth which is family owned and not a nasty corporation that would hire a swine! In talking with a co-worker, she had a horrible experience also and ended up paying a lot more than MSRP! She even paid in cash! Needless to say I went to Wentworth and ended paying less than I expected. They are a lot more knowledgeable and courteous! They found exactly what I wanted and more! Pros: Inventory Cons: Sleezy Staff, Location, Lack of Knowledge, Insults more

I bought a car last winter at Carr, a sport little Subaru I was so excited to get, it was only my second car ever and I felt I had done my homework and covered all my bases. I even bought GAP insurance so if something ever happend to my car, it was garunteed that my loan would be fully covered. Well three short weeks later that all wheel drive subaru spun out at 35 mph on a dry road. uuummmm.... needless to say, i think there was something very wrong with that car, though I couldn't get Geico to investigate. I though everything would be ok though since i had my GAP insurance. When I tried to collect on my insurance, I found out it was fraudulant. The only way I ever could have collected on it would be if I defaulted on my loan, raising the balance with interest and late fees. The dealership told me I was covered right away, but any normal person following their loan payment plan could not collect on this unless they has been grossly overcharged for the vehicle (they only pay if you owe more than the value of your car). After three months of calls and visits to Carr with no attempt on their part to resolve it, I filed a complete with the bureau that handles bussiness complaints (citysearch won't allow me to type their name). Smartest thing I ever did! The manager called the next day and cut me a check for my loss. I guess one could argue that this is service, but I feel it's their reputation they cared about. more

My daughters recently traded in their subaru at Carr and got a used Jeep from them. They have only driven it 200 miles when the trans. light came on. Now Carr says that the warranty that they bought isn't good until 30 days after purchase, but the warranty says 24,000 miles. The miles start when you take the car off the lot, but the warranty doesn't start until 30 days after? They weren't told this upfront. After they complained they were told it was in the contract. They tried to take the car back after 2 days, but they refused them. Anybody have any suggestions? They can't afford to pay for thousands of $'s in repairs. I'm thinking they're screwing with them because they are young females. more