Carpets Plus Outlet was very patient with me and never pushy at all. I'm picky about my choices, so it took me a while to make my selection and I brought home a lot of samples. When you borrow samples from them you have to sign each one out, but after a couple times they just let me take them home and trusted that I would bring them back. That was really nice and saved a lot of time. They answered any questions I had and made suggestions about quality. I felt like they really listened to what I wanted and what I needed for my home.
I selected a neutral color, plush Mohawk carpet that they installed throughout the house. We also purchased on the roll flooring for our kitchen and bathroom. The owner, Neil, came out to my house to take the measurements and he figured out a pattern for the layout that did not place heavy traffic on the seam. Last time I had carpet installed with another company they placed the seam in a high-traffic area because it was more convenient for them, but it showed later. Neil was very smart about how to avoid that.
The installation was good and the installer took his time, which I am grateful for. He arrived on time and finished the project according to schedule. Everyone was courteous, knowledgeable, and professional. The cost was reasonable, and I went to them because they were local and I like giving my money to local businesses. I'm very happy with the work they did and the service they provided.
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