This is the second time I have used Carpet Center. The first time was 4 or 5 years ago, and they put a hardwood floor in the kitchen. We were very pleased. This time they just completed the whole house in hardwood.
The reason I ended up choosing them out of the 2 main bids was because I felt like I would get a little extra in terms of service that I probably would not get anywhere else. They were absolutely terrific. I thought the workers went the extra mile.
The house looks fabulous. The young man who does a lot of the grunt work, the heaving laying and nailing, was excellent. He knows his trade, and the floors look wonderful.
Carpet Center was very accommodating. They were very easy to talk to and discuss things with. If we had any questions, or needed clarification, or would like something explained a little better, or even wanted to throw in something last minute, they were very receptive.
I hope other customers will be treated as well as I have been treated. I have used Carpet Center two times, and both times were excellent. If my first time was not so favorable or rewarding, I would not have considered them for this bigger job.
The little extra something that I felt I would get, I got it. An example is that one of the workers realized I needed a little carpet under one of the leather loungers I own. He actually went out and brought it to me so that the floors would not be harmed any way. They also took the tabs that I had bought and put them on every single thing that touched the floors. That usually is something left for owners to do. I would not hesitate to recommend them.
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