BEWARE! This company does not have any regular tow trucks, which they fail to mention when you call in for a quote. Then they hit you with rediculous fees like ""go jacking fees"". The manager Christy is a total bitch and is extremely unprofessional. When I informed her I never authorized the additional fee she was trying to charge and that I would NOT pay it, she threatened to steal the car back. What kind of company allows their managers to be so unprofessional and threaten their clients. Let alone, steal vehicles when people refuse to pay their bogus additional fees. I have been towing cars with flat beds and tow trucks for years in IL. This is the most unprofessional rip off company I have ever dealt with. She tried to tell me she would never do business with me again, honey no one in the repossession industry will EVER do business with YOU again....
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