My fiancee and I were looking for a hotel to stay in with a no smoking room. We "found one" at the Cardinal Inn. After checking in we went to our room which was a dump... that smelled like mold and smoke and looked like it hadn't been renovated since the 70's. After turning down the bed to check the room out further we found a cigarette burn in the sheets... Upon returning to the "front desk" and asking for a refund we were told that they didn't give refunds. At that pont an elderly gentleman got involved in the conversation saying we "dont take any of that "curse word". He verbally assaulted my fiancee and we called the police... They didn't agree to give us a refund so we called our credit card company to get the transaction reversed. WHAT A HORRIBLE EXPERIENCE and a TERRIBLE REPRESENTATION OF HIGHLAND. I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE!
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