Had the service and was happy for several years.\r
This year, things changed.\r
Week 1 - trash is not picked up. Called Cardinal. Got apology. Trash picked up next day.\r
Week 2 - cardboard recyclables not picked up. Called Cardinal. Got apology. cardboard recyclables picked up next day.\r
week 3 - trash is not picked up. Called Cardinal. Got apology. Trash picked up next day.\r
Week 4 - cardboard recyclables not picked up. Called Cardinal. Got apology. cardboard recyclables picked up next day.\r
Week 5 - cardboard recyclables AND plastic recyclables not picked up. Called Cardinal. Got apology. Cardboard recyclables AND plastic recyclables picked up next day.\r
Week 6 - Recyclables picked up. Trash was not. I called Cardinal and gave option on answering machine: call me and tell me why I should continue service OR come and pick up trash container, signalling that you do not want my business. They picked up the container.\r
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I agree with the reviewer who says that they do not care about their customers.\r
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I am surprised and disappointed. But there are other trash haulers.\r
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