My fiance and I went to the Cape May Day Spa; I got a Swedish Massage and she got a facial, and we paid a $100 each. We arrived 15 minutes prior to our appointment, as instructed. Upon arrival my fiance was rudely rushed into a room and told that because we arrived late, that her facial time would be shortened. The facial ultimately was shortened from the hour we had paid for, and the quality of her facial was average at best. As we were leaving and paying for the so-called services, we were asked for comments; my fiance described that she had felt rushed in the beginning, and the employee simply responded by saying "hmmm...that's interesting....I wonder why that was..." This to me is not customer service, especially when the patrons are paying 100 bucks a pop.
As for my own massage, although it did not feel rushed, it was nothing special and certainly not worth $100. Initially I didn't want to make her feel bad by saying anything (since she got the massage as a present to me) but after hearing her description, on the car ride home, I felt compeled to write this review.
So to sum it all up, if you want a quality massage for the price tag, look elsewhere. These people in our experience are just out to make a buck, and frankly their massage therapists seem undertrained. I have had countless massages and this was by far the worst; not to mention one of the most expensive. The student massages in Philadelphia that costed $35 were a 100 times better.
Pros: Place looks good if thats all that you care about
Cons: poor service, poor quality massages
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