I was getting a new roof at the same time that I wanted solar, and so I used Candelaria Electric because my roofer liked them. I wanted to do everything I could to foster communication with them and to have them coordinated. Therefore I thought it would be best to use Candelaria Electric.
I told Candelaria Electric that I would not buy unless I didn't have to do any paperwork. I heard there is always a mountain of paperwork for all the rebates, and I didn't want to deal with it. I only wanted to sign everything. That is what they made sure happened for me. Sheila took care of all the paperwork, and it was a mountain.
I also liked that Sheila went to the homeowners association with me. They can't legally deny me solar panels, but they can sure make it difficult, and it seemed they wanted to make my life miserable. Sheila sat through the meeting with me and answered all the questions that I could not answer. I appreciated that.
Between the paperwork and the home owners association meeting Sheila made the process as painless as possible. The only painful thing was signing the check, but that is always painful. They delivered what was promised, and did the installation without a hitch.
When the Southern California electric company came to switch out the meter they did not follow directions and just ripped it out to put the new one in. For 3 weeks the meter was not collecting electricity from the solar panels. I noticed when I looked at the meter that it was not running backwards, so I called Candelaria Electric.
They came out right away and realized that the electric company had blown out all the fuses. They fixed it promptly to get it started, and even let me know that they would write to the electric company to complain. I didn't even have to write my own complaint note. Even though it was not Candelaria Electric fault, they fixed it with no charge to me.
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