Camelot Jewelers

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6100 Topanga Canyon Blvd Ste 2060
Woodland Hills, CA 91367

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(818) 347-7974
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Main categories:

Jewelry

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Jewelry Repair

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Retail Shopping

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Beware! Beware! I didn't believe the other negative reviews about this place and took a ring in for sizing. The owner quoted me $55 for changing from size 11 to 12. I called back ...

Unfair pricing! Poor customer service! 7/28/2008

Beware! Beware! I didn't believe the other negative reviews about this place and took a ring in for sizing. The owner quoted me $55 for changing from size 11 to 12. I called back within 10 minutes after talking to my husband who said he needed size 12 1/2. The owner said, ""No problem."" When I went to pick up the ring about 1 hour later he told me that I had to pay an additional $30 because gold is expensive. When I complained that he did not tell me this at the time that I changed my mind about the size, he said he really should have charged me even more because of labor and that they had to do twice the work as it was already changed to size 12 by the time I called back and gold is expensive. I did not know of any other jeweler that would do ring sizing right away. I'm sure there are others around. Do some research and avoid going to this place. I paid more than I should have and was even subjected to great disrespect when HE THREW MY RECEIPT BACK AT ME, even though I paid the price he asked for ($85!!!). Beware! Beware! Pros: Satisfactory workmanship Cons: Expensive and poor customer service more
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Additional information
  • Hours: Mon. - Fri. 10am - 9pm;Sat. 10am - 7pm;Sun. 11am - 6pm
  • Neighborhoods: South Valley, Warner Center, Canoga Park
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