Calvin's Maintenance Inc

Before I go on a rant, the response time of this company is superb! I called early in the morning and within 30 minutes or so, they were calling me to come out to fix my problem. Now, for the bad part. The problem I had was with my washer. Calvin's came out and determined that the lid switch was bad. They replaced the part and they did fix the actual problem. After I got home, I started looking up prices on what this part would have costs. This washer is a Kenmore brand, so I looked on Sear's website. I was astonished to find this part would only run about $10.00 or so. Calvin's charged me $173.00 to come out, figure out the problem, replace the part and charge for the part. The techinician was only at my house for 30 minutes or less. I am still really confused of what I paid for. It apparently was not the actual part. Gas prices are at about $1.70 a gallon right now. I am sure this techinician does not make $50,000 a year in salary. Granted, Sear's wanted me to wait a week for them to come out. Calvin's was quick and easy. Just be aware of pricing before getting things fixed. more

Calvin's misdiagnosed my leaking washer. After paying to change a seal that didn't need replacing (I told the plumber I thought it was a drainage problem) I discovered only two days later it was in fact a stopped up drain. I had to pay another company to unclog my drain. I called and left message at company but no one even called me to say they were sorry or offer me at least a partial refund. Very disappoined in the way I was treated. Cons: poor response more