Many years ago, I needed to have a small grass marker made out of granite for the Los Gatos cemetery and it took over 3 months JUST to get the design back from them. Then it took another few months to get the stone delivered. The quality was ok but the service and delivery was horrible. I can't believe in this day and age anything could take so long. There are many other monument shops around San Jose and Los Gatos so don't let them try and fool you into thinking they are the only ones in town!
more