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Caliber Collision

id: 33428855
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4701 New Bern Ave
Raleigh, NC 27610

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(919) 231-0500
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Auto Body Shop

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Reviews
( 21 )
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Best

Raleigh Collision gives great customer service and really cares about their customers. I am actually a manager for a dealership. This time I used them to fix my personal vehicle....

Worst

All reviews seem positive

Great customer service 3/24/2014

Raleigh Collision gives great customer service and really cares about their customers. I am actually a manager for a dealership. This time I used them to fix my personal vehicle. Their quality of work is outstanding. more

They're the best place to get service that you hope you never need! 2/28/2014

When my daughter got in a car accident, Raleigh Collision took care of her. It took a while because of a snow storm and having to verify the other driver's insurance but as soon as they got it they went ahead and took care of everything really fast. My daughter's car looks brand new. I found Raleigh through my insurance and I've had such great experiences with them. I even told them "I really don't want to be here but I like y'all so much!" They think of everything and are very good at communicating and keeping you informed at up to date. They do an excellent job. more

Raleigh Collision defines "The Customer First" Philosophy! 12/30/2013

We have had three comprehensive incidents which required body repair to our vehicles. Fortunate for us we were initially referred to Raleigh Collision. Their customer service is exemplary! Their repair work is flawless! They worked directly with our insurance company who also hold them in high regard. They kept us frequently informed of the progress of the repairs. Excellence in every regard! more

Turned out great. 6/25/2013

I had an accident and my insurance sent me over there. I don't live too far from them, so I went and stopped in. The work turned out great. more

Thorough, above and beyond 6/19/2013

Raleigh Collision is very thorough with their work, and they went above and beyond what was required of the service. The fact that my 17 year old child was so impressed means they really did do great work! We would absolutely go to their services again, although this was our first time using them! more

Best customer service, best value. I would highly recommend them. 2/25/2013

Raleigh Collision finished the job within the timeline that they originally gave us. The work itself was beautiful. On top of everything else, their staff is incredible. They really made us feel comfortable. They went above and beyond to make us satisfied. I could not have asked for a better experience. more

Great repair work 2/20/2013

Raleigh Collision replaced the front bumper and wheel well area of my vehicle after being in an accident. They did the work quickly and kept me informed about the repairs before and during the process. They did a great job and my car looks awesome! more

Best auto body shop in Raleigh. 11/21/2012

Raleigh Collision is absolutely a 5. The whole process was easy. The rental car was there when I was waiting. I collected estimates from a handful of places, and they were right on track with the others. The customer service was amazing. They went above and beyond, out of their way to help me. The buttons on my key fob were wearing down and I needed a replacement, so they offered to call Toyota to see how much it would cost for a placement. They absolutely went above and beyond there. My car was ready when they told me it would be. I had the front and rear bumper worked on, and both looked amazing. I would definitely recommend them to anyone in the future. more

Great place to take your car for repairs, I wouldn't take my car anywhere else 11/5/2012

My car was hit and I contacted them, everything was taken care of by them I didn't have to call around for other information they did it all Thanks..... I wouldn't go anywhere else. more

Great! 10/24/2012

I had to replace the front bottom piece of my car that got cracked so I went with Raleigh Collision. Their prices reasonable and they were easy to deal with. They even vacuumed and washed the car after they were done. They made it so easy to get it done and they were the nicest people. more

Courteous. 10/11/2012

I stopped in this week because I needed to get a headlight and battery. I got very prompt attention, and I was in an out in under an hour. I was very happy with the service there, I will use them again. more

Excellence customer service 7/6/2012

Great friendly face when you walk in! The customer service is excellent!!! Fast and speedy!!! Thanks Alex!!!! more

CUSTOMER SATISFACTION FROM START TO FINISH 3/14/2012

NEVER FELT SO AT EASE WITH DOING BUSINESS WITH RALEIGH COLLISION.COMPLETELY SATISFIED FROM START TO FINISH.VERY HARD TO FIND ANYBODY THESE DAYS TO GO THE EXTRA MILE WITH OUT CHARGING FOR THE EXTRA SERVICE THAT RALEIGH COLLISION PROVIDES.I HIGHLY RECOMMEND TO EVERYBODY I KNOW TO CONTACT RALEIGH COLLISION. more

Flawless, fast, and efficient. 2/23/2012

The folks at Raleigh Collision are very nice people, and they make sure the job is done right the first time. They made me feel very comfortable, and they have all-around excellent customer service. They fixed my car's grill, painted it, put it on, and it matched perfectly. It was flawless, fast, and efficient. Good job. more

Knowledgeable and friendly service. 2/8/2012

Raleigh Collision is great. I got my car back 2 days before the date they quoted me. I thought they did a really good job, I couldn't even tell that it had been hit afterwards they fixed it that good. Everyone there is really nice and friendly and helped me out with what needed to be done. They were really cool about getting my stuff back to me right away too. I'm not a car guy myself, but they explain things to me and they are obviously very smart about what they do there. I was very pleased with the results and my entire experience. I am happy to recommend them to anybody. more

Raleigh Collision did an awesome job on my vehicle 8/15/2011

I was very impressed with the quality of the repair workmanship. My Honda looks better than the day I bought it 8 years ago. Raleigh Collision did an awesome job! I wish that the rest of my vehicle looked as good as my front end! I would highly recommend Raleigh Collision, and I will go there for all my future body work repairs. Thanks Joe & Sue, and Alex and the whole Raleigh Collision crew! more

Good to work with! 7/22/2011

This was my second time going to Raleigh Collision. They were very good to work with and very professional this time too. I am very satisfied with the results. I would definitely go back, I only hope I don't have to! Jim Stephens more

Ourstanding work 7/14/2011

Joe and his crew have done repairs on several of my vehicles, both insurance claims and elective work. Each time the work was done on time and to my satisfaction. The are my "go to shop" for body work and painting services. I have recommended them to several of my friends who are equally satisfied. Thank you Raleigh Collision! more

I'd go back there anytime! 6/24/2011

Raleigh Collision gets back with you and don't keep you in the dark. They'll keep you updated and stay on top of everything for me. Those are good, honest people working there. My sister accidentally backed into my car so I'll definitely be going back soon! Sandra Holland more

They really treated us like family. 5/24/2011

When my husband damaged his work truck on an icy patch in the woods near our home, we decided to take a vacation. The truck was still drivable, and my husband figured that if he was going to be without it for a week, it might as well be somewhere we could relax and have fun. We live in Connecticut, but wanted to visit the Outer Banks in North Carolina. We looked online and found Raleigh Collision, and they were very nice when we called. Some friends of ours in the area had also heard good things, so we decided to use them. The whole experience was very nice. We drive down from Connecticut, and Raleigh Collision rented us a car for our vacation. When we returned a week later, the truck looked better than it did when it was new! Not only was the body work done well, but they put on a shiny outer coat and a small, tasteful pinstripe. This is my husband's business truck, so it really means a lot that Raleigh Collision made it look so terrific. It still looks so good people can't believe it's seven years old. My husband and I felt that Raleigh Collision really cared about doing a good job for us. They were really great throughout the whole process, and we didn't have to worry at all. Though we live several states away, we would absolutely use them again were a similar situation to arise. When we left Raleigh Collision, we felt we had made new friends. more
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Owner Message
  • Caliber Collision didn’t become the nation’s leading collision repair provider by accident. With our team of highly skilled certified technicians and state-of-the-art equipment, we are committed to excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you’ve made the right choice, and the first step toward Restoring the Rhythm of Your Life.

Additional information
  • Hours: monday: 07:30-17:30, tuesday: 07:30-17:30, wednesday: 07:30-17:30, thursday: 07:30-17:30, friday: 07:30-17:30
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