Caliber Collision

\r \r \r Fix Auto Downtown LA had to replace my windshield after I took a big rock to the glass. There was a large scar down the middle of it that impaired my vision. There were various options that I could have pursued but I found their rates for a new windshield to be worth the money. Had the car in there for a day before getting it back. Work looks beautiful and I'm happy with the price. They made the best out of a bad situation.\r more

I can't say that I live in the nicest neighborhood in Los Angeles so I'd be wrong to say I was surprised when someone came by my apartment and keyed my car. After calling the police I had to get the damage repaired. I found Fix Auto Downtown LA and saw their detailing rates for vandalism. They accepted my insurance no problem and after a day in the shop my car was looking good as new. Now to make sure that doesn't happen again\r more

I have had bad experience dealing with automobile insurance companies in the past. I was not treated justly and do not feel I received proper compensation for my repairs. This auto body shop is different because they handle all of the insurance lend of things and also offer reasonably priced repairs. They do great work and this time, the insurance company did not get over on me. \r more

After an accident, I had all types of damage including dents to the front of the vehicle and major collision damage to the side. Luckily, I found this great auto body shop because they were able to perform all the repairs! The staff there was professional and kept me updated throughout the whole repair process. I am so glad there are still honest car repair companies in existence! more

I was impressed with the family like work environment of Fix Auto. The people who work there truly seem to enjoy their work and take it seriously. Their reputation, integrity and credentials really impressed me. The simplified claims process they used with my insurer really lowered the level of my post-accident stress and allowed me to focus on things other than the process of getting my car fixed. They handled everything for me in an open, honest and competent manner that I really appreciated. Thank God for Fix Auto more

Fix Auto gave me consistent, professional auto repair service that treated me with respect. They were upfront and open about everything, including what I could expect to pay. I especially like their very competitive collision service rates. I would recommend them to anyone who has had an accident. After my experience with Fix Auto I wouldn't even consider going to anyone else. more

Excellent Customer Service!Superior Workmanship! Very professional and very friendly I would recommend them to anybody. more

Super helpful, affordable and flexible. I would recommend Will in a heart beat. more

Great to work with I definitely recommend using Civic Center Collision. I will be a repeat customer. more

These guys are great. That's really all there is to it. amazing and HONEST and FAIR. more

Excellent service !!! They deserve a 5 plus stars I will definitely recommend Civic Center Collision to all my friends. more

I was in an accident Jan 2011 that was ruled 100% not my fault and took my truck to CCC. This turned out to be a disaster! -It took just nearly THREE MONTHS for me to get my truck back -In an effort for the CCC to save a few hundred bucks it cost me $1000 OF MY OWN MONEY (the truck cost 14K). This was because the insurance co. deemed that CCC was overpricing them and charged me the rental price. -They placed an old used bed on the back of my truck ""made it look new."" I'm fine with that, despite it being in mint condition, but it took so many man-hours to ""fix"" the old bed that the insurance company refused to pay them -I had to finally take multiple days off to act as a negotiator between the collision center and the insurance adjuster to finally settle the deal-a job that CCC had advertised that they would manage BOTTOM LINE: CCC's customer service was abysmal (even though I got management involved-didn't help) and the only guy that was 100% not at fault (yours truly) ended up paying a THOUSAND DOLLARS of his own money/not to mention time off work for the Collision Center's (and Insurance Company's) incompetence! Adam more