Caceres Health Group: Ang Joel C MD

I recently moved to the area and have seen many physicians being HIV positive myself. I found the office through a referral from a close friends and found it to be comprehensive, excellent, and caring. Lab testing was performed at the time of the visit (unheard of) and Dr. Ang reviewed the results with me there. I completely disagree with the previous reviewer. He spend about 45 minutes with me as a new patient and took the time to explain office procedures and his philosophy of health care. Living in major metropolitan areas I have not had such a complete thorough visit. I will be going for years to come. I have easy access to Dr. Ang, through email, and found the correspondences easy and in any other practice I would not have the luxury of this close an access to my primary care physician. His office, which has been in existence for over 40 years, is truly unique, well-run, and looks like the other reviewer is simply naive, and has no concept of what excellent health care is in 2011. more

TRULY THE WORST! Very disappointed! There is no privacy. There is a guy at front office, I believe his name is Paul. Very nice guy, attentive. Otherwise, forget about it. They have an attitute problem. You would not even want to stop by to say hi, you would be sent to the bathroom for urine test. They keep billing you for the things you just took a test for already and you won't be covered. And I agree with another critic, it is so embassing to walk in the waiting room area with your urine sample in your hand everyone looking at you! \r \r 1-Two weeks ago, I asked to be tested for STDs, I was asked to go to the front desk and pay $290 first. Because I was told ""we don't test you for STDs unless you have symptoms, if you still want to do it, you need to pay in advance!"" I had never heard of that. They accept my insurance, so what is the problem? Just because you don't have symptoms, doesn't mean everything is well. \r \r 2- MY TESTS were lost, they tried to cover up. I tried to get my results, they kept saying they were not ready or tried to change the subject. WORST: They later said There is something wrong, you need to take the test again! I was so worried, then I found out they lost the b.work, instead of telling me the truth, they kept playing with me. Dr Ang, the nurse, the front desk all gave me different stories. \r \r 3-My insurance asked my doctor's office to verify a prescription the first time only because it is injectible. Dr Ang e-mails me ""We have other patients to deal with..."" ""Next month, change your health insurance that won't have this problem or pay cash"". \r \r 4-All the time, I was very nice about it, very understanding, Dr. Ang would not even say ""sorry about it!"" I finally wanted to change my doctor. I had brought my own medical records that were mailed to me by previous doctor. I wanted the copy of them, which is about 10 pages. I was told ""You need to send us the postage first!""\r more