Got off the Ferry, was walking around lower Manhattan sightseeing and wandered into this Starbucks for a quick pick me up.
The coffee was great, the store was clean and the restrooms were clean and well stocked. But it was the staff here that made it a pleasure to get a morning cuppa.
The gent taking my order asked me how I was doing, where we were from and if we didn't want something to nosh with our coffee. He was smiling, laughing and chatting it up with the customers as we waited for our coffee to be made.
The rest of the staff seemed to be just a pleasant, asking if we wanted whipped cream in the hot chocolate or if there was something else they could do for us.
What makes a chain store stand out from all the rest? A pleasant staff who seems to be enjoying what they do. Do stop in here for a cuppa and something to nosh next time you are in the Big Apple.
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