CARSTAR Collision Clinic Bellevue

Extremely impressed! I saw the great reviews online, which brought me in, and I can say that they more than lived up to what I read. I have a 350z, and treat it like a baby, so it was really important to me that the collision center i went to would do the same. Pros: Honest, professional, make customer satisfaction a priority more

My Jeep Grand Cheroke's drivers side door was heavily damaged(not able to close the door). After taking it to Lakeside Collision Center Brent honestly told me that I need to replace the door and he pointed me where to get it with a cheaper price then they get it fixed like a NEW which literally could have costed me upto a 1000 dollars but I get it all problems fixed with less than 300 bucks (which includes the door from the junk yard). Pros: Customer Service, Quality, On time job more

I have gone to Lakeside Collision twice in the past 6 months and both experiences have been top notch. I did not use insurance the first time, so it was a pretty simple in and out deal, but they did great work (fixed a dent and paint scratches) and finished they job when they said it would be done. In my 2nd time using Lakeside I went through my insurance company to get the repairs done. Brent @ Lakeside was very helpful in getting everything lined up with the insurance company, rental car, etc, and again, the body work was great...looks good as new. I highly recommend using Lakeside collision for any body work you need. Their customer service is as good as you could ask for, they provide competitive estimates (and stick to those estimates), and their work is immaculate! Pros: professional body work, perfect customer service, honest more

I worked with Brent, the manager there at the shop. From start to finish, the body shop was very professional and provided top notch service. The job they performed on my car was flawless and I've receive many compliments. I even got my car back half a day ahead of schedule and the store owner came to drive me back to the store from my office. more

Brent was a cool guy, I contact him first via Email for estmate and bought my own parts (front and rear bumper), and they paint it and installed on my ML430! more

My car had $4,000 in damages and they estimated a week for repairs and had it done in 4 days. Everyone I talked to at AAA Lakeside Collision Center on Bel-Red Rd. was friendly, professional and knowledgeable. Brent was great, he called our insurance adjuster and informed him that there was additional damages not visible to the estimator who looked at our car. He took pictures of the damage and took care of all the additional charges with our insurance company directly. When my car was done, someone came and picked me up at home and took me to retrieve my car. I can't say enought good things about AAA Lakeside Collision Center in Bellevue, Wa. Pros: Put customers first from beginning to end. Cons: None! more

This is the second time we needed collision repair on our Honda Odyssey. Our van was hit while we were parked at our kid's school. Lakeside took care of everything - towing and all the repairs. The damage was quite extensive - the force of the impact even shoved the opposite wheel into the curb. It is comforting to know that the stuff you don't see was given as much TLC as the damage you did see. Lakeside went the extra mile to ensure everything was perfect. Also, Honda makes the external door panels with High Strength Steel. When damaged, they can be pounded out and look nice, but they will not be as structurally sound. Lakeside took the extra step of replacing the panels with new ones. Since my wife and kids are on that side, it is nice to know that Lakeside will take the time to do it right and protect my family. By the way, the van looks beautiful. You would never know it had been damaged at all. They even cleaned the inside for us (it had been muddy from camping in the rain the weekend before and we had not had a chance to vacuum it out). Thanks Chuck, Brent, and crew. The van looks and runs great!!! cheers...Steve Original review by me last year: We had a fender-bender with our brand new Honda Odyssey a while back. Lakeside took complete care of everything. They excelled in: - Customer service. We were treated extremely well. They invited us back to the work area any time we wanted to see the progress. They walked us through the entire process and answered every question we asked - and they answered them with sincerity, not like they were wasting their time. - Quality of workmanship. When I went to pick it up, I honestly could not tell where the damage had been. The work was flawless. - On time. I got the van back exactly when they said it would be finished. I give Lakeside the highest recommendation. I have taken cars to other places that said they were ""customer friendly"" and came away disappointed every time. I also found out that some of the other companies were only busy because their family owned a dealership and just referred all their business to their family's shop. Do your homework on where to take your car - just make sure you include Lakeside in your search. You will not be disappointed. Cheers...Steve Pros: Great work combined with super customer service more

Pros: Thumbs up across the board more

I have been to the Lakeside collision center twice now - and it's been an great experience with them. They have delivered on their commitments on time, and with high quality. more

Thank you, Brent. Pros: Great service, very courteous, timely repair, and friendly more

Our family seems to be having a run on bad luck with car accidents. I guess after 20 years of being accident free we were due. This is the 3rd car we have had fixed by Lakeside Collision in Bellevue. Again, I have to say that they are the best. The car looks perfect....even though it sustained $6000 in damage when t-boned by a large Seattle City Van. You will not find a more professional, qualified shop in this area. I will continue to refer my friends and co-workers! Thank you again Brent for taking over and working with the insurance companies all while making our cars look brand new! Pros: Customer service, timeliness, quality, professionalism. Cons: ABSOLUTELY NONE more

I got into a little accident and needed my car and the car to be repaired. I read reviews on shops online and decided on Lakeside because they consistently had good reviews. Phil and Brent are the nicest people. Phil even gave me a ride home when I dropped off my car! Brent explained everything that needed to be done to my car and he even took the time to show me how much cheaper they could fixed the other car. They saved me almost $1000 by using lakeside instead of another shop that I had gotten a quote from. Their turn around is really quick and they will even stay later if you can't get to their shop in time after work. more

I recently moved to Seattle from Portland. I own a BMW 328i. Pros: good and honest service, accurate estimates more

After getting rear ended I searched online for an auto body shop. I read the reviews about Lakeside Collision Center and choose them. The customer service and quality of work is outstanding. All of my questions were answered and the folks at the shop really care about the quality of their work! I highly recommend Lakeside Collision Center. Pros: Customer Service, Quality more

For the 3rd time now my beloved BMW 5 series was repaired at Lakeside Collision Bellevue, and the work done continues to be immaculate. One minor detail was missed out during the last repair (I'm hawkeyed DIY type of guy :-) and I took the car back and they redid to my satisfaction. I must say the management is extremely accomodating and very friendly. Highly recommended. These guys remind me of the good old days when customer satisfaction, trust and integrity was the order of the day in business. Pros: Great work Cons: closed on Saturdays more

We had our Volvo S60 repaired at Lakeside Collision, and the work done was outstanding. The management, as well, was extremely accomodating and very friendly. Highly recommended. more

My rear quarter panel molding popped out. The best estimate that I received was from Phil at Lakeside Collision Center. I took my car in yesterday to have the work done. While I was waiting for my ride to come and pick me up my car was fixed. When I asked Phil how much I owed, he said there was no charge. I have never had any auto repair shop do this for me before. I have been telling everyone who will listen to me about how great Lakeside Collision Center is. more

I am extremely obliged & amazed by the quality of service. My first experience was in early,07 when I was backing off and ran into another car. Though my car was almost fine, but the metallic flip (just above bumper) of the other car was quite badly damaged. We got crazy estimates by others. I appreciate the workshop manager refusing to even look at other workshop estimates & providing his own un-biased figure which was almost 1/3rd of others. My review doesn?t end here and I really want to highlight that how amazed I was when I looked at quality of repairs. They definitely have an eye of detail and there was absolutely no sign of repair/accident or any differences when comparing repaired bumper flip with another. The workshop was even decent enough to clean car from outside making it beautiful looking by polishing the tires as a courtesy. more

I had a broken out taillight. I went and bought the part online to fix it, but I didn't know how to install it. So I brought my car to Lakeside Collision Center. I choose them based on previous reviews on City Search. I walked in to their office for an estimate. The gentleman behind the counter had one of the guys in the shop come and look at my car. He had him take in the back. When they brought it back 15 minutes later the repair was done! When I asked how much for labor, he told me since it was a simple job and that I already had the part, it would be complimentary. I was blown away. Not too many auto body shops would go above and beyond like that. I highly recomend them! Pros: Very curteous, timely. more

If you're reading this review, then chances are you're in the same position I was about a week ago. I backed my 2006 Honda Accord into a stupid concrete pole in a parking lot (I know, I'm the stupid one), which cracked the bumper and bent the edge of the rear quarter panel inward a few inches. Given how new my car is, I really wanted to have the best possible work performed to restore it to new condition. Pros: Very friendly, clean, perfection, finished ahead of schedule, went the extra mile to please! Cons: None -- I absolutely made the right choice to bring my 2006 Accord to Lakeside Collision more