C W & Sons Moving & Storage

CW & Sons Moving and Storage were professional on time, and fast... didn`t break anything and prorated the hour.They called me back to find out how my move went. Great customer service. more

I was happy with my service. They arrived within the allocated timeframe and moved my belongings quickly and efficiently.\r I would happily use the service again and recommend to friends. I was also pleased with the price.\r Thank you!\r more

I had a very good experience and will recommend your company to my mates. The driver was very nice, soft spoken and helpful. more

These guys helped with the move. They were on time, moved my stuffs form my old place into the van transoprted it to my new house withoud any damages and when I got there they were already there unloading the van! Really amazing work!!!! more

Just wanted to again say thank you for such a great Furniture Storage and storage units job! You give me hope in that there are still people that take pride in their work and do it well! I will certainly give your name to anybody I know that could use an ?excellent? moving and storage company! You made it as least stressful as possible, which means a lot when your world is turned upside down! Thank you once again CW & Sons Moving and Storage ! We will not hesitate to recommend your professional services to our friends in Olathe, KS. more

Contacted owner, Mr. Joe Watson, to move contents of one bedroom condo from Kansas City to Nashville during the last part of June. We agreed on a price and he came up to view contents. Said he had another job that he was loading and taking to Denver but would be back to load my daughters belongings on Saturday July 2nd and then have them in Nashville Sunday afternoon. Told him that I was going to drive down with daughter on Friday, take my holday weekend, to meet him on Sunday and help her unpack and get settled then drive back on Wednesday. While on road on Friday I called and spoke to Mr. Watson to see what time he would be there so I could get the freight elevator reserved and he said not before 11 am. So I did reserve elevator and had someone there to meet him at noon but by 1:30 no one showed up so person had to leave. I then called him to give all relevant info only to get a voice mail. I called again 2-3 times on Sat., again on Sunday and then again on Monday the 4th of July all to which I received voice mail! All the time I'm sitting in a motel waiting on the goods to be delivered or at least a call so I could do whatever. It ended up that he never called once so I drove back on Wednesday without anything done. During this time someone else was to move into the condo once boxes were packed on Sat., especially since they informed thier apt. manager that they would be out accordingly. Many people were put out not only a good amount of money, time, missed work, much grief and the fact of other missed movers! This is all do to CW & Sons not following through with their verbal contract and the inconsiderate and unethical business conduct of their owner, Mr. Joe Watson. So much for the ""firemen owned"" ploy since it might be a reputable profession but his word not so! more

Do not be fooled by the low moving quote! We were quoted $95/hr. The day of our move, the movers were almost 2 hours late! We were told the truck was down and they had to rent one. When they finally arrived, they moved things pretty quickly, but they were not careful. They began stacking multiple boxes on the dolly and failed to read the labels. It didn't matter if the box said ""fragile, glass or do not stack."" When we arrived at our new place, I noticed that some things had been damaged. However, they failed to tell me that they had damaged my items. When I pointed out the damage to one of the movers, he told me ""Phil"" the other mover had damaged the items."" When I confronted Phil, he had an excuse for everything. After the truck was unloaded, he quoted me a price that was more than double what Joe, the owner had quoted me. He tried to charge me for the rental of the truck, the time it took him to drive to my house and he tried to charge me for an additional hour. I reminded him that Joe told me the $95/hr included the use of the truck, two movers, gas and drive time. I called Joe while Phil was still there, but he didn't answer. After telling Phil that he was trying to ""get over on us, he finally, said ""ok, I will take it"" [the agreed upon amount] and he left our home. Joe never returned my call. When I spoke with him initially, he jokingly told me ""not to call him if there was a problem."" I laughed thinking he was joking, now I know he wasn't. I would never use this company again. Also, if possible have someone present with you at the end of the move. These guys are sketchy, there is no telling what they could try. more

Based upon my experience, I highly recommend CW & Sons. Although they were a little late,(About 15 minutes) the young men were very nice, respectful, and were very careful with my belongings. They worked steadily, and even gave suggestions on where to place my furniture, and placed it where I wanted. They were very reasonably priced, and I have recommended them to several people and will use them in any future moves. Pros: Very Respectful, nice, pricing Cons: Can't think of one.... more

The worst business practices I have ever experienced. We booked the move two weeks in advance they told us they would be here at 1:00 PM. and never showed up. They told us at 4:00 that no matter what time the owner promised us they would be here to move even if they move before us took until 10:00 at night. They made us wait all day lying to us promising they would be here. I told them at if they couldn't do it to tell us and we could just call someone else. The owner of the business Joe Watson gave me his word that they would be here. They wait until 7:00 PM to tell us the truth that they would not come at all after waiting all day for them to show up. I informed the owner that online his reviews said that he had a history of treating customers this way. Now my elderly parents have no where to sleep as it is in the evening and I cannot do anything about it this late in the evening. I would advise that you should think twice before booking them to move even though they are cheaper (now I know why their moving price was so cheap). So if you value your time, you are better off paying more money for movers that are more professional and trustworthy that will not waste your time. I informed him I would turn him in to the Business Bureau so he would not due this to other people it is Bad Business and is not right to treat people this way. So Please, Please if you work, have loved ones, and want trustful movers do not hire them. Pros: No Pros They don't show up Cons: So many I can't them all more

I called and spoke with the owner about my move. I shared with him that I had read a couple reviews that were not positive about his company and that I was confused because one of my friends had used his company a few years past and raved about his workers. He told me that he couldn't please everyone and that he had plenty of business. I wasn't real excited about his answer but I figured that I caught him off guard with bringing up the bad reviews. more

The owner said 3 hours should be more than enough time. It took them 6 1/2 hours. We helped move to keep it under 7 hours. When my wife called the owner to complain and he raised his voice and was extremely rude to her. He said the bad quote was our problem. They were late by 1 hr...and they were just late for a client today by 1 1/2 hours. Seems to be a normal thing for C & W. I will tell people to NOT use them. Very rude, I would expect more from a fireman. Plus, he nickel & dimes w/ hidden charges. He will not retain business. never use again!! Pros: easy to schedule Cons: Sent D team , RUDE Owner, un-responsible more

I was given an hourly rate by this company which seemed reasonable to me. It was easy to schedule, just give them a date and time. On moving day they were a 1/2 hr late, and did not evan call. The move took 3 hours but they charged me for 4!! They claimed I had to pay for their driving time to get to and from my location. The movers were swift, but like firefighters: Bulls in a China Shop!! They were rough with my belongings and had no reguard for the word ""fragile"" I would not recommend this company to anyone. The Owner was very unresonable. He assumed everyone knew of the unspoken charge. Pros: nice men Cons: hidden charge, rough, late more