I would never use C & D Cooling and Heating. They were charging twice as much as another AC service, and when I talked to him, he was trying to justify his pricing for the service. I told him you can compare apples to apples, and although I'm sure they know their own services and businesses, I just think that there's no way that they could justify charging twice as much as other companies, no matter what they do. So bottom line, I just thought the pricing was ridiculous and I wouldn't use them.
RESPONSE FROM C & D Cooling and Heating Co.:
"Hello Mr. Allocco - We're very sorry that you were displeased with the estimate that we provided you. C & D Cooling and Heating hires only experienced technicians and includes warranty and satisfaction guarantees for service, so won't always be the cheapest option. However, you may recall that we offered to price-match the competitor that you mentioned if you could provide us with their quote. Though you had agreed to our travel and diagnostic fees for this call, we decided not to charge you after hearing of your displeasure. We're glad that you've found an HVAC contractor that will provide a satisfactory service at a cost that works with your budget. Sincerely, Steve Smits - Owner, C & D Cooling and Heating."
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