BE WARNED! I brought a dress in to be hemmed because it was way too long. I tried the dress on at the Butterfield Cleaners & the lady put 2 pins in the front of the dress so that it hung just a bit short of the floor, just about at the ankle, which was where I wanted it. When I got the dress home, it was the correct length in back but the front had about 2 inches of fabric puddling on the floor at my feet. I took it back & the guy (owner, I believe) said that he could see that the dress had been cut & sewn so he didn't understand what the problem was. I tried to explain that, yes the dress had been altered but that it was not the correct length & the front was longer than the back. I even tried the dress on & showed him the puddle of fabric in the front of the dress & that I literally tripped over the fabric when I walked but he refused to do anything about it & refused to refund my money. He was literally yelling at me that I was wrong, that he could clearly see that the dress had been altered & that, since the lady had put pins in the dress, then it was obviously sewn to the length I had asked for. I had to go to Stitch-It in the mall to have it fixed & the lady that pinned the dress there (ALL THE WAY AROUND THE DRESS, not just 2 pins in the front, which I now know is the correct way to pin a dress for hemming) said it was obvious that the hem was completely screwed up by these people. I will NEVER go back to this place & would strongly encourage you to think twice before taking your business here.
more