Bought a new puppy recently. Had an appointment with clinic for the first time. They made us wait for more than an hour. They've accommodated other patients (maybe about 5 patients) who've arrive later than us. We were called last for no real excuse. The staff said that they have a crazy day. I don't understand that excuse because we were there on time and even minutes earlier than our supposed schedule. When everybody's gone, we were checked in but no doctor came in for another next 20 minutes. So, we just decided to leave, because we still have another appointment. Very bad service. I don't even want to recall how they made us feel. We arrived so excited and happy for our new pup, but left the place so frustrated.
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