Took my Rav in here on a recommendation - turned into a disappointment. First off - they are closed over the lunch hour so difficult to run over there for anyone who works normal hours - they should schedule an early or late lunch hour if they are going to close. Mainly - they forgot to re-attach the power supply in the area they were working in and left off a trim piece. When I called them back about it, I heard excuses on how the wind must have taken it off, but then we found a vent cover that was thrown in the back and not replaced so it was rattling around. Overall - the body work looked good, they just didn't complete the finish work and I didn't like the excuses given when I had to take a late lunch for them to look at the car again. The estimator (who's a nice guy) tried to help me when he obviously didn't know about the detail work and should have just taken the car directly back to the shop instead of acting like he knew. We have more body work to have done now but I will NOT be using them again.
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