My dog loves going here! He plays real rough and is therefore extremely injury prone, and has probably come to the realization that vet visit = making him feel better. He loves going to Burbank and knows his ritual quite well too, checking his weight, running to the examination room, waiting for a treat before his temperature's taken etc etc. The kind of care and love he gets at Burbank is really good, and he seems to enjoy it, and wasn't at all unhappy when he had to be hospitalized one night or a couple of times that he had to spend a good part of the day there. The only problem is that if you don't get them on the phone before 5pm, it's impossible to contact them until the next morning, so you've got to take your pet to some other place for emergencies, and my dog doesn't exactly like going to the other places, so I typically have to take him to ER at a different location, make sure he can get by till the morning without any trouble and then bring him in to Dr Kumar first thing in the morning. They are also very accomodating, I had a serious problem and just managed to get to them on the phone a couple of minutes before they closed, and it was going to be a one hour drive for me to get there, Dr Kumar and the vet techs reassured me that they'd be there waiting for us, and they stayed back over two hours to take care of my dog. It's the best my dog has received, and both of us think so!
Pros: Great vets, great vet techs
Cons: No after hours answering service
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