Burant Heating & Air Conditioning LLC

id: 37581406
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9525 S 60Th St
Franklin, WI 53132

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(414) 386-3660
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Reviews
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Best

Great Company VERY VERY good service at a reasonable price. I had 2 other companies that could not figure out problem and the tech from Burant came out and fixed the problem and ...

Worst

This is the worst customer service ever!!!! I think they rip off the elderly b/c they think they don't know any better. They came out b/c my mothers furance wasn't working told he...

Ms. K 11/7/2010

This is the worst customer service ever!!!! I think they rip off the elderly b/c they think they don't know any better. They came out b/c my mothers furance wasn't working told her it was a bad thermastat and would replace it for 200.00 which they did and then told her they woul do maintance for another 200.00 thank god! she said NO but not even thirty days later her furnace is not working again and they wont come out w/out a charge!!!! more

Great company 5/11/2010

Great Company VERY VERY good service at a reasonable price. I had 2 other companies that could not figure out problem and the tech from Burant came out and fixed the problem and tuned my system and it is working great. They also have a maint. program that I signed up for. more

Not Recommended - Bad Customer Service! 8/14/2009

I had my home furnace installed by Burant and needed AC work in June. I made it clear that the coolant was leaking and needed a recharge but I also wanted the leak completely repaired ASAP. The service tech ignored my request and only recharged the AC and then wanted me to pay an exorbitant fee to investigate the leak at a second visit. Of course, the coolant would leak out again by the time they returned. I was not told that the leak was severe. The coolant entirely leaked-out and the next heat wave was just a few weeks later. I called a different company who did the work correctly because they followed my request. I called Todd at Burant Heating who gave me only excuses and he was not interested in the issue. In fact, his tech outright lied about my leak concern. I asked for a partial refund (paying for the coolant but a refund of the shoddy labor). The money we are talking about is really minimal. Todd refused to even listen to any options. I do NOT recommend this company! The owner more

great customer service 9/10/2007

We recently purchased furnaces for our duplex. The man that came to our home to give an estimate was very nice and helpful. I did not have the feeling of being "ripped off." We plan to contact them again in the future for central air units. Very reasonable prices. more
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