These guys are the worst. Book it online with a confirmed rate? What a joke, Just wait until they overbill you when you drop it off with a bunch of hidden fees. And then after waiting for a 1/2 hour and spending another 30 minutes trying to resolve they issue, they bill you for an extra hour. \r
\r
Try to clear it up when you drop-off and before they bill you? Forget about it. Here is what you get... ""We are an independent agent; you will need to clear up the overbilling with the corporate office."" But good luck trying to get anything done with corporate office. After being on hold for an hour, they simply state that you agreed to the charges and there is nothing they can do.\r
\r
If anyone raises a class action suit against them for such fraudulent practices, by all means, count me in!\r
\r
NEVER NEVER RENT FROM BUDGET!!!!!\r
Pros: Easy to use website
Cons: fraudulent company
more