Bubbles Pet Spa

I went to the Torrance store and was pleasantly surprised at how Buddy turned out. They did a great job with the haircut and and the person that greeted me was very pleasant. They used a whitening treatment on my maltese that looked amazing! Will be coming back! more

I'm not the type of person to spend my free time expressing my disappointment online, so please note that I wouldn't be writing this review if Bubbles Pet Spa didn't blow me off in response to my understandable frustration from last week's appointment. Management has shown no interest in remedying the situation which has ultimately led me to leave a review on Yelp. I spend a lot of time and money taking my Bichon Frise to Bubbles on a monthly basis in order to maintain his beautiful coat. Anyone who is familiar with a Bichon's coat should understand how difficult it is to maintain a spectacular white, tangle-free coat. My dog went from over 2 inches long to 1/4 of an inch with a huge chunk of fur missing behind his ear. I knew there was a nickel size knot behind my dogs ear, but I made a point to show this to the groomer who examined my dog and reassured me that it wouldn't be a problem. If it wasn't a problem, why does my dog have a bald patch behind his ear? Why would the groomer even THINK it was okay to shave my dog down to a 1/4 inch when I've been bringing him into Bubbles every 2-3 weeks to maintain his gorgeous long Bichon coat???? All of my hard work and money ($56 a month at Bubbles) to maintain my Bichon's coat has been destroyed because of a careless groomer who was overbooked that day and rushed to finish a quick shave job on my dog. The groomer (Yvonne) was so careless that she didn't even bother checking my grooming notes in my profile history at Bubbles. I know this because the manager explained that miscommunication to me today. How did management respond to my reaction to a shaved Bichon? They provided me with a number of excuses for shaving my dog from 2 inches to a 1/4 inch and cutting a chunk out of my dog's fur behind his ear. When I explained that these sounded like excuses, the manager agreed. I wrote to Bubbles only to express my disappointment , not looking for a refund or any sort of compensation. It's a good thing that I didn't set my expectations very high because the only thing they gave me was a bunch of excuses. If you want a groomer that doesn't listen to your requests, misleads you when examining your dog, and doesn't bother reading your grooming history in the computer, then Bubbles Pet Spa is your place to go. more

Its hard to find a good grooming salon, i have tried a few places and was never happy with service or quality. But now I can confidently say that i have found the best pet grooming place for my dog. The groomer did a great job on my dog's haircut. \r \r The customer service is great, they take the time to explain and offer you all the different options of service. I recommend there special spa treatment, it has solved my dogs skin problems (a problem my vet could not fix). \r \r They also have a very good program for people who are regulars called the CLUB. Its worth the $10 to join, because i receive so many discounts and rewards. \r \r In all, this place is a find!! Enjoy!! more

I've been a regular customer for a while now, sending my dog to have him brushed and washed. Recently, after dropping off my dog, I received a phone call from Bubbles Pet Spa-Torrance. They informed me that an accident had occurred (which I thought meant my dog was dead). They went on to say that he was given a hair clipping. You have to understand that my dog is a medium hair length labrador mix (not your average type of dog to give a hair clipping). I went to the spa, after requesting them to halt any further damage, and saw that they gave him a ""reverse mohawk"" centered on his back. With no other choice, I gave them permission to finish the clipping. Upon completion (3 hours later), the Manager refunded the cost, but only offered 1 free wash as compensation. I expected a bit more. If your hair dresser accidentally gave you a buzz cut, would 1 free hair cut be considered compensatory? And I haven't heard from the owner yet....Its a shame that THEY will force me to seek a competitor.\r \r Pros: Better than average Pet Spa Cons: Quality has been lost more

The staff are very nice at Bubbles and are always trying to exceed your expectations. They are wonderful with my Papillon Molly and can even handle my obnoxious cat Bess! They also have a great range of holistic pet food and fun accessories and toys. Check them out! Pros: Great staff, professional grooming, personal, reasonable prices. Cons: None! more

Bubbles is a great place to take your dog for a do it yourself wash - my lab is difficult to bathe, he loves to play in the water. Bubbles friendly staff helps me handle 'Bubba' so I can wash him without taking a bath myself. I was short on time one day and they bathed him for me. It cost a few dollars more but it was worth it.\r \r The staff is nice and friendly and they have 2 locations, Torrance and Manhattan Beach.\r \r They also have lots of cute dog collars and accessories Pros: Great self wash place or good bathers/groomers to do it for you Cons: Good value for the money, cost a little more than PetSmart but worth it. more