Have your 5-year-old do the repair instead. You'll get better service. My warranty company has sent them out 4-5 times & they STILL haven't gotten the thing fixed. They're either a bunch of idiots or scammers. The last time the guy came out, he was complaining the whole time, about his coworker, about our fridge, about everything. Then they called a week later to schedule a time to install the part & they didn't show (or call)!!! We called them to see what happened & they said they didn't get around to getting the part, but didn't explain why they didn't call to cancel! Rescheduled for another day & the same thing happened then!!! I am so disgusted with them & even though it is warranty service, they are wasting my time.
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