Brothers Powersports

My experience at The Brothers has been great. A recent example of the great service they provide; I had my front tire and tube replaced and was riding home when the tire went flat. I called them and even though it was late, they immediately sent someone out to pick up my motorcycle so they would have it repaired the next day. The next day they came and picked me up from my home so I could ride my newly repaired bike back home and even offered to lower my bill due to the inconvenience it caused me due to my work commute to Seattle. This is great customer service and I would recommend The Brothers to anyone because this is how they treat all of their customers. Thanks again to the team for providing great customer service care whether it is for service, parts or getting someone into a new bike. more

I had a pretty good first couple of meetings with Brothers Powersports, then it all went really, really bad. I gave Dan & Jessica (Jessica is the financing person) authorization to do as credit check while I was deciding on a HONDA ST1300 or the Yamaha FJR 1300. Much to my surprise and anger two days later I got a Credit card from Yamaha with a $21,000 limit, to add more insult to injury the finance person at Brothers Powersports put through three credit checks, and then put through the app for the Yamaha Card. My credit score went from a 750 to mid 600's. When I confronted them, they could not have cared less. Very condescending, and arrogant. Needless to say I took my business elsewhere, and did end up buying a Yamaha, but being pigeon holed into buying a Yamaha as opposed to having had the option to decide on what bike and plan I wanted, HONDA vs Yamaha should have been my decision, but by there disregard for the customer and ramming through that Yamaha app, I could not have qualified for a good finance deal with HONDA because thanks to the arrogance and careless disregard for their customers on the part of Dan, Kevin and Jessica my choice was now limited if I wanted to be riding this summer. I bought from Renton Motorsports, saved about $3000.00 in the process, so yes I got a really good deal and I am happy with my purchase, but I'll never so much as buy a spark plug from Brothers Powersports in Bremerton. Keep shopping, you might save more than a few bucks, like your credit score. Thomas Bliss Gig Harbor, WA Pros: Nada Cons: Cons are running the store more