Brooks Plumbing Co

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5709 Lacey Boulevard Southeast
Ste 203
Lacey, WA 98503

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1 (360) 956-7220
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Reviews
( 36 )
( 9 )
( 0 )
( 1 )
( 4 )

Best

I called Brooks Plumbing Company out to my home when I had a leak in my bathroom faucet that wasn't going away. They were very easy to deal with over the phone, and setting up an ...

Worst

After having septic pipe separate from the tank the water started backing up. Called Brooks on Monday and only appointment was the following Friday afternoon. The guy came out ...

Very good experience. 5/6/2010

Overall our experience with Brooks Plumbing was very good. It did take a little while for them to come out to our house, but that was because they had other jobs. Once they did come out everything went very quickly and smoothly. I had no complaints. We haven't lived in the area for very long, and so we used them on a referral, but since we had such a good experience, I would highly recommend them. They were great. C. Johnson more

I'M VERY PLEASED WITH THE SERVICE I'VE RECEIVED. 4/27/2010

I'VE BEEN VERY IMPRESSED WITH THE SERVICE I'VE RECEIVED FROM BROOKS PLUMBING. PAUL CAME OUT BOTH TIMES AND HE HAS BEEN VERY HELPFUL. I REALLY FEEL HE HIS TRUSTWORTHY AND REPECT HIS OPINION. more

Job well done 4/27/2010

The plumber was courteous and answered my many questions with patience and knowledgeable. more

Responsive, responsible, reliable. Quality work. 4/26/2010

Brooks Plumbing is my go-to repair place for my rental, whose 60-plus year-old plumbing has been failing in increments. Professional referrals for construction help during the most recent (and final - I hope) repair were hugely appreciated. Tela, Terry and Paul are responsive, helpful and pleasant. Kudos to Paul who remained cheerful during the most disgusting tasks! more

Terry is a great plumber and a great person to work with. 4/26/2010

I first met Terry with Brooks Plumbing when he hired me to build a garage shop for his home. He told me he was a plumber and I started using his services on the projects I was working on, which are mainly residential. Terry is very responsive and people-friendly. My customers just love him. He also is very knowledgeable and knows how to make things work. For example, I do a lot of remodeling, and sometimes there are odd things we have to do to make it work. Terry is good about being ingenuitive. Brooks Plumbing does terrific work. Terry has always followed up very nicely. He is a great plumber and a great person to work with. David Snyder David Snyder Construction more

Quick, professional service 4/23/2010

Brooks has provided quick, courteous, friendly and professional service every time I have had to use them. They are prompt, use high quality products, keep everything clean while working, pick up everything and give full explanation and instructions for up-keep before leaving. more

Superior Sevrice 4/21/2010

We were extremely pleased in all Paul the plumber did! I was impressed in the quality of everthing, especially the way he sealed the replacement sinks. He also did a super job of fixing a major water leak we had. The job was done very wall and done professionally. more

Preventive care as well as replacing the broken plumbing. 4/21/2010

Brook's not only fixed the plumbing problem but explained what was going on and how to prevent future occurrences. more

Professional, efficient, and timely service at a reasonable cost. 4/15/2010

I started using Brooks Plumbing because of a personal reference and have continued to use them because they are courteous and quick. They also are reasonable in terms of cost. The home plumbing work they have done for us has turned out very well. They are good about the money that needs to be spent and making sure you get a fixture that you really want. more

Brooks Plumbing Co is disappointing 12/19/2009

I had a simple bathtub faucet leak, and I paid Brooks Plumbing $400 to fix the leak. After the Brooks plumbing technician left I had a faucet that not only leaked, but also would sometimes stop working altogether. I had to keep calling them to tell them the problem was still there and they came out a few times, but they never did fix it. In response to my 4th call, the owner said that he would not send someone out to fix it without charging me again. He told me that they would have to rip up my whole shower to remove and replace the faucet housing. The next day, a friend of mine came to take a look at it and was able to fix the problem with a $0.59 washer, and informed me that the washer would have taken care of the original problem that I paid $400 for. I would hope that this company is normally more professional and ethical than in my case, but I would not call them again. more
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Owner Message
  • Brooks Plumbing Co. is a local residential plumbing company with a reputation for professionalism, quality products, and skilled field technicians. We service all of Thurston and southern Pierce Counties, performing all types of plumbing repairs and installations, including installing new fixtures, replacing faucets and toilets and repairing and replacing water heaters. Contact us today to schedule an appointment with one of our professional technicians!

Additional information
  • Hours: monday: 08:00AM-05:00PM, tuesday: 08:00AM-05:00PM, wednesday: 08:00AM-05:00PM, thursday: 08:00AM-05:00PM, friday: 08:00AM-05:00PM, saturday: closed, sunday: closed
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