Brookdale Car Wash Inc

If I could give it a negative stars rating I would. My truck interior came out dirtier than when I came in. Grease/dirt from the employee who was inside my truck left stains on the seat that won't come out. The exterior was being wiped off with very dirty rags which just spread the dirt around and scratched the paint. As I approached the manager to discuss all of this, I overheard him telling the customer he was talking to saying "If you don't like it, just get out and don't come back". Spread the word, if you want your vehicle clean and treated with care, this is NOT the place to go! more

Good: The lady on the drive off side and the cashier.. both always polite.. Bad: Attitudes. HORRIBLE attitudes.. Improvements: A better assistant manager, one that doesn't have an attitude and cost you customers. According to other reviews here too, maybe its time for a chance.. more

My 1st time experience at the car wash was not very good. First I pull in I guess the wrong lane and all I here is " These stupid non reading ass people" Then another car almost does the same and they say"damn theses are some supid ass people dont they know how to read". S when I went to go pay for my wash I told the cashier that the people were very rude and she calls the manager in,GUESS WHAT! The manager was one of the ones saying those things. So he asked me who it was and I looked at him and said "you were out there wernt you? Then to top it all off when they were done with my car I did not smell no air freshner, they did not wipe the inside of my car because the dashboard was still dusty, mt mats were still dirty, and my windows were smeared. Now I did not pay $18.93 for that kind of service. All they kept complaining about was that it was cold outside and why do people get there cars washed in the cold! It is not the customers fault that they picked a job where they knew they would have to be in the cold. I call the store when I got to work and asked for the number or e-mail address for the managers manager number and the lady said that he did not have one and that he was the boss! Thats crazy all managers have a manager above them. I plan on getting intouch with the coorporate office or someone. I will never go there again and will not recommend them to anyone. more

i love when they clean my car , they do a pretty good job with the out side and in . they wipe it all done and get it smelling good . when you need a total clean car they are your man . the only con for me is they don't move the car seats and clean under so i will have to remember or ask next time . more

They do a great job when you need the inside done too. They vacuum and clean the windows. I all depends on what kind you get it's a little spendy but there are usually coupons around for a discount. It's worth it once and a while to get the inside done and vacuumed. They make it smell good, too. more