Brockport Transmission Inc.

This Business is not BBB accredited Brockport Transmission, Inc. Phone: (585) 637-2250 1900 Transit Way, Brockport , NY 14420 brockporttrans@yahoo.com http://www.brockporttransmission.com On a scale of A+ to F ---D Reason for Rating BBB Ratings System Overview more

I have a brother whom I gave a 1994 Buick Century. Found out the Buick needed to have the transmission rebuilt. I sent my brother $1400 to have a Jasper Transmission installed on the car. Ben said he rebuilt the the transmission for the same amount of money, gave a 3yr warrenty, trouble is if there was a problem on the road...additional money would come out of my brothers pocket. Since the installation of the Ben Transmission my brother has been back a half a dozen times for a transmission leak ben claimed was non-existant...then said it was leaking into the radiator, then the motor, and several other excuses until they found the pin hole in the line. Hole fixed but the leak still remained. Appointments were made only to be broken when all bays were filled with other customers cars. Ben wanted the car left to be worked on. Last time car was left over 300 miles was put on the car and the tank was emptied with no reinburstment. Another mechanic who replaced the radiator found not only a motor mount busted that Ben should have seen, but another set of pin holes leaking transmission fluid in the other lines he never checked. The last time the car was in Ben s shop my bother told him the transmission pan was leaking because the bolts had been over torqued. Ben argued to the point of shouting at my brother it wasn t so until he took it off the car and laid on a flat surface to see for himself the pan was warped. Still in all of this the Jasper transmission was never installed...Ben even lied about not liking the Jasper case but never even had a Jasper Transmission in his place. This man is not one to leave your car with or to trust the lives of your family with. He s declared a Chapter 13 to avoid any legal issues while he continues to rip off the public. He took $1400 of MY money and I do expect satisfaction...And the loaded shotgun he keeps in his shop won t stop me...if he shoots like he does his transmission work I have nothing to worry about. more

I have a brother whom I gave a 1994 Buick Century. Found out the Buick needed to have the transmission rebuilt. I sent my brother $1400 to have a Jasper Transmission installed on the car. Ben said he rebuilt the the transmission for the same amount of money, gave a 3yr warrenty, trouble is if there was a problem on the road...additional money would come out of my brothers pocket. Since the installation of the Ben Transmission my brother has been back a half a dozen times for a transmission leak ben claimed was non-existant...then said it was leaking into the radiator, then the motor, and several other excuses until they found the pin hole in the line. Hole fixed but the leak still remained. Appointments were made only to be broken when all bays were filled with other customers cars. Ben wanted the car left to be worked on. Last time car was left over 300 miles was put on the car and the tank was emptied with no reinburstment. Another mechanic who replaced the radiator found not only a motor mount busted that Ben should have seen, but another set of pin holes leaking transmission fluid in the other lines he never checked. The last time the car was in Ben s shop my bother told him the transmission pan was leaking because the bolts had been over torqued. Ben argued to the point of shouting at my brother it wasn t so until he took it off the car and laid on a flat surface to see for himself the pan was warped. Still in all of this the Jasper transmission was never installed...Ben even lied about not liking the Jasper case but never even had a Jasper Transmission in his place. This man is not one to leave your car with or to trust the lives of your family with. He s declared a Chapter 13 to avoid any legal issues while he continues to rip off the public. He took $1400 of MY money and I do expect satisfaction...And the loaded shotgun he keeps in his shop won t stop me...if he shoots like he does his transmission work I have nothing to worry about. more

I have a 1999 Ford Explorer (our "beater" car--my wife gets to drive the new one). It is going through its winter years, and I have spent a good deal of money, most of it at Spencerport, over the past few months to keep it running. My experience with them is that they give honest and accurate diagnoses, then they fix what needs to be fixed, and then your car works the way it's supposed to work. I have complete confidence in their workmanship and timeliness. Last, and surely not least, I want to lift up the excellent customer service work, who sets the appointments, runs the estimates, stays on top of everything that goes on, and keeps the customer informed the whole way. more

Spencerport's folks always do a great job - let me know the estimate, call me when they know what's going on with the car, and call me promptly to let me know I can pick my car up. The provide a ride for me when I need it. They are friendly yet professional. Most importantly the work they do is reliable and I know my car is fine when they're done with it and ready to roll again. This trust is priceless to me. more

Brockport Transmission Inc. is the place where your car can be repaired and you'll see it will work like a new one. We'll take care of your car if you need brake, transmission or other auto repair. more