Broadway Tire And Auto

The worst car service experience I have ever had. The worst customer service I have ever had. They do extremely shady work at every location!!! I cannot stress to the general public enough, TO NEVER GO HERE!!! This business tries to get away with doing faulty work on cars. I know a lot about cars, so when they tried to pull off some faulty work I called them out on it, their solution was to yell at me!!! I sat in the waiting room waiting for my car and just listening to the things they were teling customers left me dumbfounded!! I feel bad for people that do not know much about cars and take their word as truthful. Ken Schmidt the owner is the worst!!! The most unprofessional business owner I have ever met! A complete rip off artist. Again people please save yourself and pick a different automative place to get your car fixed. I cringe at the thought of anyone going through what I had to deal with. And they never fixed my car correctly, I now have to pay someone else to make it right! If I could give this place negative stars I would more

It wasn't jeff! His name is tony! Found his card. more

I had left my keys in the night drop shortly after christmas this year. It was dark and snowing and somehow my wallet fell out if my purse. I went along on my merry way home with no idea that I was missing anything. The next morning Jeff called to say my car was being worked on but better yet he foundcmy wallet outside in the parking lot!! I checked my purse and sure enough he was right. Thank god my id was in there so he knew it was mine! The true kicker to the story is that I had 600$ cash in my wallet to cover moving expenses for the following weekend. He returned my wallet AND every last $. He us truely an upstanding guy. They have my loyalty for as long as they're around! more

On July 29th Jeff a counter person at Broadway Tire Monona went to jail. Leaving in his desk a car titled in my name and signed by me. He had put the car on craigs list to sell himself. With Jeff gone the owner Ken \r Schmidt titled the car to Broadway Tire w/out any permission by me or Jeff. I called the police who made 2 trips and was lied to by Adam the counter manager and by ken Schmidt who claimed to have consent by Jeff. Jeff sent several letters to ken and Adam requesting the title to no avail. I had to hire an attorney to get Ken schmidt to return the title. This process took over 4 months to resolve .I would NEVER recommend Broadway Tire at any location to anyone. The owner lied and tried to obtain a car illegally.. Do you think he conducts his business honestly when he himself is unscrupulous? t.s. more