Brightview Danvers

I went to Brightview a few times to eat with my grandma and the food was actually not horrible. The horrible part of this place is how they took care of her. She is aging quite gracefully but needs assistance in keeping her place clean and also her clothes and bed. It is easy to assume that for the $8000 they charge and the title “Assisted Living” that they would do this. They repeatedly miss cleaning days and say “She didn’t want them in here” which is baloney. They are always trying to pull a fast one over and then once you confront them, they CHARGE MORE! I see these other reviews and I have to agree… Do not put a loved one here. Its also difficult to always get her to the doctors because Brightview does not have any in-home care options AT ALL. This place seemed pretty nice and the foods pretty good, but once you go deeper into the facility, its a nightmare. more

Brightview is over-priced. They do minimal work for maximum dollar. I was very disappointed with this facility and would not recommend living here. more

I would give negative stars if I could. The experience of having a family member in this facility has been nothing but negative and aggravating. They fool you into thinking they can take care of your family members but when push comes to shove, they wont. The administrative staff is aggressive, unhelpful and downright difficult to deal with. They do not take good care of the rooms. There is moldy food on the desk and soiled sheets for days. One time they covered up stains on the bed with a blanket. When asked about why the room is so unclean they had a "Not our job" mentality and hostile towards us. He even had to go to the hospital with a bacterial infection - there for quite some time. Candice (employee of BrightView) said that it is "Unsafe" for my loved one to stay there and I agree - Brightview is killing him with neglect and in my opinion, they are a hair short (If that) of elder abuse. more