Bridgestone/firestone Credit

Firestone is a dependable auto service center but unfortunately the company that services their credit, Credit First CFNA is a disaster waiting to destroy your credit. Several years ago I had a large service bill. Firestone convinced me to sign upp for their quick and easy credit card. I did and got the job done. By using the credit card I also got 5% off the bill and 3 months to pay interest free. First bill arrives apx. 40 days after the repairs were completed and Says I missed my first payment. Therefor I would have to pay a late fee and lost the ""No interest"" grace period. Of course I called and argued till I was blue in the face. Got nowhere! Paid off the card and had no intention of ever using it again.\r Last month I let Firestone do my 90,000 service and got new tires. When I went to pay they told me they already put in on my credit card. Ahhhh! I was so upset. They again assured me that it would be fine and the company is now giving a 6 month interst free grace period. Well, about 40 days have now passed and my first bill arrived. Again saying I missed a payment.. This is just crazy. Also very damaging to overall credit rating. I will be turning in this company and asking for an investigation by the governing board for credit card companies. I suggest anyone else out there with this same fraud happening to them to report them as well. Even if it has been some time since this happened you can still fight to get that late charge refunded. Lets stick together here and get this company to face the music with the Feds! Pros: Firestone reliable repair shop Cons: CFNA Credit repeatedly claims I missed first payment more

i had such a bad experience with these people never get a card with cfna just make sure firestone isgood but cfna suck! more

I strongly suggest that anybody who wants to improve their credit score NOT get a CFNA credit card. I know they are the credit company who provides cards for Firestone and Plaza Tire Service. I would guess there are other companies as well. Before applying for a card please make sure you ask if it is CFNA. \r \r The problem is this -- they do not report credit limits to the bureaus. They report your current balance to all three bureaus, but report no limit. An essential part of raising your credit score is having a favorable debt to credit ratio. This ranges anywhere from 20%-35% depending on who you ask. If you have a $1 balance on a CFNA card, your debt to credit ratio on that account is infinitely negative because you're debt is $1 and your credit limit is unreported (which is considered ZERO by the bureaus).\r \r I sent a few letters to their customer service department, and their responses were abysmal. I paid off the card just now, and will be canceling it as soon as the payment goes through. I see no reason in keeping a card that I can't use. My credit limit is $1200 and my balance is $159 but since they don't report a limit my overall debt to credit ratio is 75%. My only other credit card has a $200 limit so it's showing my overall debt as $159 and my overall available credit as $200. It should be $159 versus $1400 which would be about 11%. CFNA refuses to do anything about it since they are ""not required by law to report credit limits"". So much for customer service. I'm glad I paid it off before they got any of my money. \r \r I'm going to try to spread the word as best I can that this is a horrible practice and extremely bad customer service. I opened this account hoping to increase my credit score, and it has dropped it by over 20 points with all three bureaus. I've spent a couple years trying to raise my scores and this just set me back a good six months. The inquiry alone will haunt me for two years. Pros: Would be a decent card to have due to no annual fee if using it didn't destroy your credit score. Cons: High APR, horrible customer service, destroys credit score since they do not report credit limit to bureaus since that ""are not required to by law"" more

This credit company is not consumer friendly. FIrestone uses Credit First of Cleveland to manage their inhouse credit card program. Beware their rates are high (21% base) (Prime is ~9%) That is a 12% margin. They are not doing you any favors by granting the card. You would be better off by using a lower interest VISA or MC instead of the Firestone charge. \r \r I have used Firestone to service my cars for over 28 years but will not ever use their card again. In January I paid off my account of about $800 after being behind or late for 3 months. In fact I overpaid it by $60. I spend about $3-$4000 with my local Firestone dealer and use the card as a convenience. They would not let me use the $60 credit balance on my account because they suspended the account. It is my money! I had to call and request the over payment to be returned to me. Avoid using the Firsestone card at all costs; use another VISA or MC.\r \r SSmith more