Bridge St Auto

If I could give them less than 1 star I would!!! Told them we would pay off the car completely and they came to repo it the night before the date we said we would. Woke up to find it was gone in the morning and when I went to talk to them they wouldn't drop the repo fee of $500 even though the lady at the desk knew the lady my gf talked to about paying it completely off... She said "We can't drop the extra 500 because we have to pay the towing company." So pretty much a scam and won't recommend this place to anyone!!!! I cleaned out the car and gave back the keys to those scabs! more

We arrived at Bridge Street Auto in Lexington after seeing ads for the company. Driving into the lot we spotted the pickups which was what we were looking for. Getting out of our vehicle, we narrowed our search to two that were side by side. The lot was deserted, no salesman and no customers besides us. Opening the hood on the pickups, doors etc we continued to inspect them. 10 minutes go by, still no salesman. Continuing to look at these vehicles, we wondered aloud why no one had come to help us. 15 minutes go by, still no salesman. Finally I went inside where the salesman sat. He proceeded to tell me that he couldn't leave the office. There was not one other customer on the entire lot, why couldn't he leave the office to sell a vehicle? I told him I wanted the keys to the vehicles we were looking at and he handed them to me. Proceeding to the vehicle we had chosen to look at, we tried to start it. Wouldn't start. Tried again, still wouldn't start. I went back inside (because the salesman couldn't leave the deserted office, remember?) and told him it wouldn't start. I asked him if he would try and start it. Again I was told he couldn't leave the office and he proceeded to show me where the jumper cables were and handed me the jump box. I went outside and hooked it up to the vehicle, nothing. I let it charge for a little bit, nothing. There was a guy on a tractor moving snow and when I tried to get his attention I was completely ignored. He did see me because I was waving my arms at him. When I said something to the salesman inside about him he said he won't get off his *** to help. My husband then said to me, we don't want this, lets go. I brought the jump box back inside and told the guy that it wouldn't start and that we wouldn't be buying anything from there, especially since we couldn't even get him to leave the office. Did I mention there were NO other customers there? I have no idea why he couldn't leave the office, he wasn't doing anything but sitting in the office. This is a sad excuse for a business. more