Bridals By Penolia

I cannot rave enough about this place! I highly recommend this salon to anyone shopping in the Montgomery area and beyond! Penolia SAVED my wedding! Just weeks before my wedding my dress was ruined by a terrible incident with a bad alterations company... I went into Bridals By Penolia thinking that I would never find what I was looking for, but was really stunned when I found a dress that I actually ended up loving more than my first dress. Not to mention the fact that the new dress at Penolia's was far less expensive than the one I first bought from another store. Penolia sold me that sample dress so that she could make sure I had the dress on time and they fitted me that day. What really shocked me we when I received a phone call only three days later saying that my dress was ready for pick up or delivery. I requested that she deliver that dress, as I knew it would be safer in her hands than in mine, and on my wedding day she was there to help me into the dress and wish me well. This woman saved my wedding and I hate that these other reviews even exist. Basic rule of thumb ladies don't always trust bad reviews on pissed off freak occurances take the time to write bad reviews. Think of how many people left totally happy like me! Penolia's was a God send!!!!\r \r more

AWEFUL!!! READ THE FOLLOLWING: My mom (i'm the bride) ordered a dress with Penolia herself in August. She claimed that she was on a 1st name basis with the owner of Watters & Watters and would have the dress in 4 wks. This is amazing, considering that the earliest you can get a W&W dress is in 8 wks RUSH. My mom called several times to check on the dress. ""I TOLD you that I would call you when it came in"" click!. WHO hangs up on their customers?! A week before the wedding, my mom is in a panic. She called wanting to know where the dress was b/c Pinolia had guarenteed it in 4 weeks. It had been 8 wks! Pinolia told her the following, ""Well Watters & Watters LIED to ME, so I LIED to YOU!"" Who lies to their customers? It came in 4x too large, so Penolia altered it. My Mom couldnt pick up the dress until the day of. She BUTCHERED IT! There were holes in it AND she sewed lthe lining to the skirt. An hr before we walk down aisle, Pinolia had to come to the chapel and fix it! SHE'S AWEFUL! Pros: NONE- there is NOT a SINGLE redeemable quality Cons: terrible service, rude, liars, theives, butchered dress, etc more