We called/contacted several companies for bids for the removal to two sizable cypress due to drought conditions. One company no showed us for their initial bid, another kept referencing how we were such a small job compared to their commercial accounts.
Of the three companies all three claimed to have bonding/insurance without bothering to provide any documentation to that effect. Likewise, all three came back with higher bids than provided by Brent's Tree Service.
Will from Brent's Tree Service came out promptly and even called to let us know they would be arriving a few minutes after the initially scheduled time for their estimate. Will provided us with an estimate on the spot, a copy of their insurance coverage, and explained what to expect throughout the process.
We especially appreciated how he addressed both myself and my domestic partner while giving us a quote.
Both Will and the Brent's Tree Service employees were prompt, professional, courteous and respectful throughout the entire process. We will be using Brent's as well as recommending them to friends and family for their arboreal needs.
Denise Moore
Wells Branch
10/19/2011
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