Brake Specialists Total Car

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1303 S Lamar Blvd (at 12 Locations Serving The Austin & Surrounding Areas)
Austin, TX 78704

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(512) 447-7992
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Brake Specialists Total Car - Austin, TX
Reviews
( 28 )
( 3 )
( 0 )
( 1 )
( 5 )

Best

I have always been taught to take my car to the dealer and I always trusted them at there word, that was my first mistake. Colton looked at my car, took me out to shop and took a...

Worst

They do good work. I have used their shop the most over the past 10 years. Pros: Colton

Excellent Shop, Excellent Staff 11/26/2010

I was pleasantly suprised by how great my experience was at this Brake Specialists. The manager and staff were very friendly. They had hot coffee ready for the customers in the morning. They diagnosed my check engine light and replaced a bad thermostat for me. I was very happy with the price of the repair and the quick service. I will definitely refer people to this shop. more
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great job 11/20/2010

I read the reviews on city search and wanted to find a good mechanic.I feel this shop was fair in pricing\r and definitely had a great attitude.Nice job.\r I will be telling folks to visit this company. more
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Great Customer Service 10/18/2010

Very impressed,I had another shop down the road look at my brakes they found nothing wrong,i kept hearing a grind went to see this location and the manager was\r very happy yo see me,very thorough in showing me \r my brake pads were eating the discs,gave me a fair price and got me back on my way in 2 hours.I will return\r and it was a pleasure to write this review. more
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Great Customer Service, Excellent Manager 9/13/2010

If you live in the 78704 zip code, then you need to bring your vehicles to Colton Perez (he is the manager) at Brake Specialists @ 1303 South Lamar. My wife and I use this shop for our state inspections and various other scheduled maintenance on our vehicles. Colton has treated my wife awesome everytime she is there and I have received that same superior service from him. He is honest and straight forward on what our vehicles need and gets the work done in a timely fashion. I do agree with the other reviewer that the shop does need a new television, but that is a very minor detail. Thanks Colton! more
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cool people,nice 9/1/2010

Im in high school it was cool to be treated like an adult\r and Colt was cool to show me what I needed on my\r ride.Yall need to get a tv that works for customers,\r other than that I will return and bring friends to this\r shop more
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NICE FOLKS,GOOD JOB 8/21/2010

I called first and was able to be seen that day within 1 hour.The manager was a busy person ,answer the phones and talking to serveral customers ,but still stop\r and acknowledge me right away.They took me out showed me my car,price was right,done on time\r nice people to deal with,thank you gentlemen I will\r return\r Cindy\r \r \r \r \r \r \r \r \r \r \r more
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Impressed and Great Follow Up 8/17/2010

I have been around automotive shops for awhile been driving for 45 years and it is hard to find a good shop\r that will still honor what they say.I spoke to a Colt he \r could not give me a dead set price on the phone, but he\r did offer me a free inspection of my brakes,i told him I lived 40 miles away could he give me a rough guess,he\r said not to hold him to it ,but based on mileage and \r the year of car about 250.00,it was his enthusiasm in\r our conversation on the phone that got me to drive to his shop.Once he got my car up in the air he took me out showed me my car ,condition of front pads and we \r proceeded with original dealer pads and labor pretty close to what he had told me on the phone.Very good job on the phone and good service in store,then two days later he called me at home to thanked me for visiting his company,now that is is a great follow up you do not see much these days.Great class guys. more
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Really impressed! 6/27/2010

I recently went to Brake Specialists at 1303 S Lamar due to having continuous problems with my Jeep. I had attempted to obtain service at another local car repair where I spent several hundred dollars only to have the same problem. Colton Perez listened to my issues, and took on my problem. I was treated with respect, and informed of my options. Colton and the service team were able to locate the problem, make the correct repairs, and went the extra mile to assist me in learning how to avoid not only continued car problems but how to protect myself from less honest car repair places. I highly recommend utilizing their services! They are honest, thorough, professional, and treat you with respect. I am pleased with the work that was done to correct my problem, and will continue to trust my Jeep to Colton and the service team at Brake Specialists. Thanks, You Guys Rock! Pros: Honest, informative, Colton more
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Not really a car guy... 6/24/2010

My fiance purchased a group of discounts and coupons for a Brake Specialists store up north, however, I live down south. I went to one Brake Specialist who refused to honor the coupons (disappointing). I drove to the one on South Lamar to see if they would honor them. Colton (the guy behind the counter) said ""sure, its from the same company"". My car had been squealing and I figured it was something with the brakes, just not sure exactly what was wrong how how much it was going to cost. Colton told me what was wrong and how much it was going to cost. Not knowing tons about cars and being a natural skeptic when it come to car repairs, I had my fiance check a couple different places for machining and pads. After she called a few other large chains I told Colton to go ahead and do it because it was cheaper than the other chains even after my synthetic oil change! Thanks Colton and I'll be back! Pros: Great service and price Cons: I don't really have one more
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Good service and good people 6/21/2010

Howdy. I am a contract courier driver by trade and rely on Colton and his crew to keep my car on the road. Being self employed means that if my car is down, my business is down. \r Colton has been working on my cars for a number of years. My current car is the third Brake Specialists have cared for. My cars are hammered into the ground to the tune of 60K miles a year. On average, that means an oil change a month. a tire rotation every other month:.brakes every 6 months or so and that is on top of any stuff that breaks down. \r By keeping basic service up to date, they keep major problems at bay. They are great about letting me know how things are going with my car. They let me know when things like brakes are getting worn, so I can budget it for the next visit or as needed.\r I could not be happier with Colton and his shop. I put my trust in them years ago and have never been disappointed. Pros: Honest, reliable, good advice, good work Cons: None as of yet more
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Always Great Service 6/16/2010

Colton is a Great Guy to do business with. He is a straight shooter and I like that.\r \r I only wish I would take his advice a little closer to heart, because when I don't I pay the price.\r \r Of course we both laugh when I come in or I'm towed in...and I have to admit I didn't listen again.\r \r I will always bring my vehicles to Colton and this shop even when there is another Brake Specialists closer to where I live.\r Thanks Colton! Pros: Colton - Great Reliable Service more
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quite pleased with service 6/9/2010

Like a good friend Colton is there to look out for you.\r I was referred to this shop by a friend whom is pleased\r and sure enough Colton was very thorough in explaining what was needed and what will be needed in the future,prices were compactible with other shops,\r however I will say this-being treated as i and my wife \r were is exactly why I will continue to come to this shop.\r Great job guys and Thank you Colton.\r would highly recommend giving this shop a chance Pros: Colton and staff more
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They do great work and treat women with respect. 6/7/2010

I'd taken my ""old"" care to them and received great care. I've never felt like they were talking down to me because I'm a woman. If something was going to be expensive they would prioritize what needed to be done immediately. This weekend I had reason to take my new car in for a headlight repair. Colton was still there, acted like I'd just been in the day before (it had been months) and had me in and out in an hour. I use them over any dealership and appreciate being treated with respect. I recommend them to my friends. Pros: Friendly, honest and gast. Cons: None. more
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STAY AWAY! CROOKS ! 2/6/2010

My wife and i, go in there and drop off our vehicle to get the breaks done. Im assuming its going to need pads and new rotors. They come back and tell us that it is going to cost $1500 dollars for new breaks. They were saying we need this, we need that, that we need new cylinders. Well cylinders are only 12.99, Pads. $21 and rotors/dics $30. I usually do the breaks, so i know what this stuff costs. We took it somewhere else and got the whole thing done for 425 dollars. And what they said we needed was a lie. Stay away from these crooks. And if youre a female. Dont go there!. Slimy remarks will be made toward you. Pros: That you have other break shops near by to go to Cons: Trashy people trying to steal your money more
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I'm always in or out with theses guys 12/18/2008

They do good work. I have used their shop the most over the past 10 years. Pros: Colton more
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Not the cheapest,but honest and trustworthy 12/9/2008

Recently I had my girlfriend go into Brake Specialist on s.lamar,being leary of shops I told her to call me \r before they fixed anything.To my surprise the store manager,Colton called me and told me what they had\r found-it was a bit more than I expected but he asked me to come look at it and he did not pressure me to\r hurry up.I arrive a hour later and spoke with the manager,he took me out to her car explained what was \r needed as he was showing me the damage to the rotors and calipers,I knew it was bad but had no idea\r to the extent shown,even compared with another car of the same nature in shop,very easy to see the\r difference.It being the holidays was a bit out of what we had hoped for but i was very comfortable with what\r i was shown and work was done on time,yes I will return for more bussiness.thanks guys Pros: VERY TRUSTWORTHY Cons: A bit more than had planned more
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STILL AN HONEST SHOP LEFT 12/9/2008

I recently went to covert cadillac to get my brakes looked at ,been squealing.Before they even looked at my\r truck the estimate was 800.00,on a referral from a friend I visited the lamar Brake Specialists store.The\r manager Colton was very polite,took my tires off they did a inpection and found my brakes were just fine\r he took the time to show me how thick my pads were and I would not need any brakes for about 20k\r miles,did not charge me a dime and I was totally amazed how honest and polite they all were.I will be \r returning to this location with my auto needs.To the staff at this location"" Thank you for your honesty"". Pros: Everything is checked and all is explained in simple english,not shop talk Cons: not at this time more
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STAY AWAY -- falsely claimed expensive repair work was needed to pass state inspection! 10/20/2008

Took my car in for a state inspection, they told me the car failed inspection and (in summary) needed $2300 of parts/labor before it would be able to pass inspection. Not believing this, I declined the work and took the car to a basic oil-change service shop to have the inspection run again. Suprise -- the car passed the second inspection without a problem! Based on this, I find that the ethics of Brake Specialists Plus to be questionable at best, and their labor rates are also no better than a dealer -- after this experience, I would not touch them with a 10 foot pole. Pros: Convenient location for those in S. Lamar area Cons: Questionable ethics trumps all other considerations more
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Owner Message

  • Austin Owned Since 1979 - Foreign & Domestic.

    We Service Everything Automotive

    • Air Conditioning
    • Batteries
    • Catalytic Converters
    • Engine Diagnostics
    • Hoses
    • Oil Changes
    • Radiator Flush
    • Tune Ups

Additional information
  • Hours: M-Sa 7:30am-5:30pm, Su Closed
  • Neighborhoods: South Lamar, Austin, Zilker
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