Good: Linda, the owner, she used to do my individuals all the time and I never had a problem with hair loss due to too tight braids.. Bad: It's been a while since I was there, because the last girl that did my individuals put them in too tight and they didn't flow like they usually did. She was new to the shop and Linda was not in the shop. I had also referred a number of clients and a discount would have been nice for bringing them new business.. Improvements: Making sure that repeat customers get top notch braiders, not beginners, when their usual braider is not there. They should make sure that customer comes first.. Other: One thing that I really like about the shop, is that there will be two people working on your hair, one braiding and one triming. I work in a customer service environment and always received compliments on my hair, but that last experince did not bring me back. I'm thinking about giving them another try if I'm able to choose my braider, I like the results..
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