Bradley Allen Auto Body

Bradley Allen Autobody was on top of everything. Unfortunately I had an accident and someone totaled my car. It was towed to Bradley Allen Autobody, and at first they were going to fix it. When they started looking at it though, there were just more and more things wrong. The car had been in pristine condition. The insurance company decided to total it. Bradley Allen Autobody pointed out that I had records showing how much care I had taken of the car. I had just gotten a tune up and new tires. They helped me. They brought it to the insurances attention, which they didn't have to do. It was too bad that I couldn't get my car fixed, because it was a nice car, but they didn't have to point all that out to the insurance company. It was something they did to help me. more

Found out that my car had been totaled. Julie is very exceptional in her job role. She contacted my insurance company and advised them on the condition of my car. She had noticed the exceptional care I had given my car while I had own it. Her staff noticed that just days prior to the accident that I had just had new tires all around, a full tune up, and also a detail done to the car. Because of her contacting the insurance company, they gave me approx 3K more on the settlement. They didn't have to do this but it is this personal attention to the customer that impressed me the most. I felt bad the insurance had listed the accident as "totaled" as I would of certainly gotten my car repaired there. They are very professional and have my confidence in referring or using their services in the future. more