Bozard Ford Mercury

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1700 N Ponce De Leon Blvd
Saint Augustine, FL 32084

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(904) 824-1641
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Best

Marcia is a sweetheart, caring, efficient and knowledgible, she goes the distance to make sure you're satisfied with the service. My latest visit was for several recall items and ...

Worst

Bozard Ford/Mercury's auto department is a bit difficult to deal with. It's nearly impossible to get someone on the phone when you call to make an appointment. I've had to call as...

Friendly and courteous. 7/14/2014

Marcia is a sweetheart, caring, efficient and knowledgible, she goes the distance to make sure you're satisfied with the service. My latest visit was for several recall items and I was given a quick apppointment date, and prompt repairs to the recall items. I'm very happy with my Ford purchase and the service I receive. I would recommend this dealership to my friends and look forward to my next purchase of a Ford vehicle. C.J. Schreiber more

Bozard's Service Dept. 8/3/2005

Bozard Ford/Mercury's auto department is a bit difficult to deal with. It's nearly impossible to get someone on the phone when you call to make an appointment. I've had to call as many as 5 times before someone would answer to schedule my service. Once you get there, they are extremely pleasant, but very understaffed. I always have to wait to be waited on, and picking up my car requires a wait to sign out and get my keys back. They seem to do quality work, but the hassle of making the appointment and waiting to be served is not worth it! more
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