I just move to Brooklyn and made the mistake of ordering a ficus tree online from a well-known Manhattan spot. I returned the sad specimen and was told by a local to try two spots on Atlantic: Dig and Botanica. I went to Dig, which was a bit too Grey Gardens for my taste and the plants didn't look well cared for. Walking into Botanica was an incredible breath of fresh air. The place itself is bright, clean and well-organized and the back garden is wonderful. Antonio, the incredibly kind, attentive, service-oriented person who helped me, sold me an absolutely gorgeous, exceptionally healthy ficus for the same price as the dismal, dying, poor-quality one I purchased from the Manhattan place online. Antonio also took a lot of time with me to help select a beautiful ceramic pot to house the tree and gave me tips for keeping the tree looking great. He re-potted the tree and within one hour, it was delivered to me free of charge by another super-helpful member of the Botanica staff, who gave me more care tips. After never commenting on City Search before, I signed up today for the sole reason of giving credit to Botanica for its unusual excellence. I have never had a better experience anywhere, EVER. Thank you, Botanica, and thank you, Antonio! I will never go anywhere else.
Pros: the loveliest service, organized selection, healthy plants
Cons: none whatsoever
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